How to Install a New Language to your Storefront

1. Scenario

You need your Infigo storefront to display in a language that is not currently installed or active. You go to Admin > Configuration > Languages (sometimes referred to simply as the “Languages” list) and see the language listed as inactive or with an “Install Language” button—but you’re unsure how to enable it so it appears live on your storefront.

2. Installing and Activating a New Language

1. Log in to your Infigo Admin Area.

   • Make sure you have the correct admin permissions to modify language settings.

2. Access the “Languages” List.

   • Navigate to Admin > Configuration > Languages (naming may vary slightly depending on your Infigo version).

3. Check if the Language Is Already Installed.

   • If the language is not installed, you should see a button labeled “Install Language” next to it.
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4. Install the Desired Language.

   • Click “Install Language” for your desired language. This queues the language pack for installation.

5. Wait for an Infigo Deployment.

   • After clicking “Install Language,” the platform typically requires a scheduled deployment to finalize the language installation.
   • Tip: You’ll usually see a note at the top of the Languages page informing you that the new language will be available after the next deployment.

6. Verify Installation & Publish/Enable.

   • After the deployment, check back in Admin > Configuration > Languages. Your new language should show as installed.
   • Click "Edit" next to your desired languge and set the "Published" option on the subsequent screen.
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3. Troubleshooting & Common Questions

1. “Install” Button is Not Clickable or Language Shows as Not Installed

   • Ensure you have admin permissions to modify languages.
   • Try logging in as a platform administrator.
   • Verify that a deployment hasn’t already been queued. Sometimes the button remains inactive while the process is pending.

2. Language Still Not Available After ‘Install’

   • Wait for the next scheduled deployment or overnight sync.
   • If it still doesn’t appear a few days later, contact Support or verify the deployment schedule.

3. Language Resources Are Missing or Partially Translated

   • Some languages might have partial translations depending on the completeness of the language pack.
   • You can manually adjust resource strings via Admin > Configuration > Languages > Edit Resources to fill in missing phrases.

4. Further Learning & Support

• Infigo Academy
  Access step-by-step tutorials, video walkthroughs, and more advanced topics on language configuration at:
  https://academy.infigo.net/academy/c/51/browse-all

• Need More Help?
  If you still encounter issues, reach out to Infigo Support with screenshots or a detailed description of the error.

Summary

Changing or adding a new language in your Infigo storefront is a straightforward process:

1. Go to Admin > Configuration > Languages.
2. Click “Install Language” next to the desired language.
3. Wait for the system deployment or overnight sync to complete.

Following these steps ensures your store is accessible to customers in their preferred language.