Picture of Delivery / Shipping Restrictions | BG_RESTR_003

Delivery / Shipping Restrictions | BG_RESTR_003

Infigo have introduced a new feature called "Shipping Restrictions" (or "Delivery Restrictions" based on region) which can be found under Configuration > Shipping > Shipping Restrictions This feature allows you to control which countries are allowed to use certain shipping methods under the "Country Restrictions" tab. It also allows you to create Shipping Restrictions, calculating the amount of time shipping/delivery will take from the completion of production.

Tutorial Video Transcript

A transcript of our tutorial video, ensuring you can find exactly what you need, when you need it.

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Infigo have

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introduced a feature called Shipping
or Delivery Restrictions

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based on your region,
which can be found under configuration

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shipping and then shipping
or delivery restrictions.

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So this feature allows you to control

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which countries are allowed to use
certain shipping methods.

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So this is under a Country Restrictions
tab that I'll show you in a moment.

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It also allows you to create
shipping restrictions.

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So calculating the amount of time
that shipping or delivery will take

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from the completion of production.

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So we're going to start off by navigating

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to delivery restrictions
or shipping restrictions.

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You can try both based on your region.

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We're going to start off

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by putting some country wide restrictions.

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So we're going to navigate to our second
tab along, which is country restrictions.

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And what you can
see here is that for every

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delivery method that we have

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available, so in this particular
storefront, there's only two.

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We have a separate column and then we have
all the different countries

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displayed.

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Now, the way this works
is that we want to mark the checkboxes

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for the country or countries in which
the delivery method is not available.

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So, for example,
if we want to set second class to

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not be available or to only be available,
sorry, in the United States, that

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initially we can click on this top icon
here to selected for every single country.

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That will make sure the method
is not available for any country.

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And then if we uncheck second class
for the United States,

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that means that only orders placed from
the United States

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will be able
to access that delivery method.

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Next, we're going to go to

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delivery options restrictions.

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So you can create shipping restrictions
in much the same way

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as we created production restrictions
in a different tutorial.

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And the configuration of these
is practically the same as well,

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except there's no tiered offset option
like we saw in production restrictions.

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And the allocated calendar
will affect delivery days,

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not execution days.

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So we're going to start off by clicking
add new record, enter a name

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for our restriction

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insert

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and then go to configuration.

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Now, working our way through the settings
here,

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the first option that we have
is delivery offset.

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This is a value in whole number of days
required for shipping or delivery.

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So for example,
I could say that it will take

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three days from dispatch to delivery.

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As with production

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restrictions,
we can also define days to skip.

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So these days are not included
in your delivery offset.

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For example, if delivery is not possible
over the weekend.

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So if I check those two boxes
there, then Saturday

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and Sunday can be skipped
and the delivery offset will be paused.

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The delivery offset
will then resume on the Monday.

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We then have the ability

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to select a defined calendar
if we wish to do so.

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So calendars which were covered
in a different tutorial, can be used

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to specify additional specific days
where delivery is not available.

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So this could be, for example,
on public holidays

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where the delivery service
is not operational.

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But once that's being configured,

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click save.

 

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