This article will explain the step-by-step process of starting, obtaining, and implementing an SSL certificate. Implementing an SSL is a chargeable request as it takes some time for our development team to complete this task.
The following pricing charges are separate from the price it will cost for you to purchase your SSL. Infigo is not responsible for obtaining certificates:
UK: £100 + VAT / USD $120 / € 115 / AUD $195 / CAD $172
Note: Before the SSL Process can begin, the new domain you will be protecting will need to be configured. The process on configuring a new URL binding can be found here.
If you would like to know more about SSLs and why they are important, click here. Also, if you are not sure what kind of SSL to purchase, this article can help you determine which one best suits your needs.
The Process
1. If you decide to purchase an SSL, you will first need to open a Support Ticket. Here is what the Infigo Support Team will need when you open a ticket:
- The storefront URL you would like the SSL to cover.
- A completed CSR form
2. Please download the CSR form at the bottom of this article. Support will provide a Change Request Form to be signed to authorize the implementation of the SSL. Here is some more information on each field required in the CSR Form:
3. You (the customer) should then return the completed CSR Form via the Support Ticket and the signed Change Request Form
4. The Support Team will then provide the completed CSR form to the Development team
5. The Development team will then provide the CSR code to the Support team. The Support Team will then attach the CSR code back to the Support Ticket and return it to you.
6. Using that CSR code, you can then purchase the SSL Certificate via a third party provider. Most of our customers use GoDaddy or 123Reg, but feel free to purchase your SSL from any issuer.
7. If prompted, select a IIS supported SSL, download the certificate, and attach it back to the Support Ticket and return the ticket to Support.
8. Infigo Support will then install the SSL certificate on the server on the next scheduled deployment. Note: Currently, Infigo is doing a biweekly release schedule.
9. Infigo Support will then provide a CNAME for you to configure your DNS. Once you have configured it properly, and the SSL has been deployed, your site should then be secure.
Note: Please keep in mind that your SSL will expire after a certain date, based on what length of certificate you purchased. To ensure that your site remains secure, please see this article explaining our SSL renewal process.
If for any reason you need to expedite this process then we can do so, but there is an additional 'rush charge'.
CSR form download: