Understanding Caching on the Infigo Platform

When working with the Infigo platform, you might notice that changes made to your website don't appear immediately. This delay is often due to caching mechanisms designed to enhance website performance. Understanding the different types of caching can help you troubleshoot these issues effectively.

Table of Contents

1. Browser Cache
2. Server Cache
3. Output Cache
4. Additional Tips

Browser Cache

What is Browser Cache?

Browser cache stores static files from websites you visit—such as images, CSS, and JavaScript files—on your local computer. This helps in reducing page load times on subsequent visits by loading these files from your device instead of downloading them again from the server.

Why Clearing Browser Cache Helps

If you've made design or content changes to your website but don't see them reflected when you reload the page, your browser might be loading cached versions of the files. Clearing the browser cache forces the browser to download the latest files from the server, ensuring you see the most recent updates.

How to Clear Browser Cache

For Google Chrome:

1. Click the three dots in the upper-right corner and select Settings.
2. Scroll down and click on Privacy and security.
3. Click Clear browsing data.
4. Select Cached images and files (you can deselect other options if you don't want to clear them).
5. Click Clear data.

For Mozilla Firefox:

1. Click the three horizontal lines in the upper-right corner and select Options.
2. Click on Privacy & Security.
3. Under Cookies and Site Data, click Clear Data.
4. Select Cached Web Content and click Clear.

For Microsoft Edge:

1. Click the three dots in the upper-right corner and select Settings.
2. Click on Privacy, search, and services.
3. Under Clear browsing data, click Choose what to clear.
4. Select Cached images and files and click Clear now.

Server Cache

What is Server Cache?

Server cache stores dynamic content generated by the server to speed up page loading times for users. This includes compiled scripts, database queries, and other server-side processes.

Clearing Server Cache

On the Infigo platform, you can clear the server cache manually to ensure that the latest server-side changes are reflected on your website.

How to Clear Server Cache:

1. Log in to your Infigo admin panel.
2. Click on Clear Cache in the top right corner.
3. Look out for the "Cache cleared" notification on your screen.

When to Use:

• After making significant changes to site configurations.
• When updates to products or content are not appearing as expected.

Output Cache

What is Output Cache?

Output cache is a mechanism that stores the rendered HTML output of web pages. This means that when a user visits a page, the server can deliver a pre-rendered version without processing the page again, significantly improving load times.

How Output Cache Affects Your Site

• Delayed Updates: Changes to product descriptions, layouts, or other content may take some time to appear on the live site because the cached version is served to users.
• Cache Duration: The output cache refreshes at set intervals (e.g., every few hours), after which your changes will become visible.

Managing Output Cache

• No Manual Clearing: Unlike server cache, output cache cannot be manually cleared by users.
• Temporary Disabling: If immediate updates are critical, you can request Infigo Support to temporarily disable the output cache for your storefront.
  • Note: Disabling output cache may impact site performance and loading speeds.
• Best Practices:
  • Plan content updates ahead of time to accommodate cache refresh intervals.
  • Communicate with Infigo Support if you have time-sensitive changes.

Additional Tips

• Patience is Key: Sometimes, it's just a matter of waiting for the caches to refresh. If you've cleared your browser and server caches but still don't see changes, output cache might be the reason.
• Consult Support: If you're unsure why changes aren't appearing, reach out to Infigo Support for assistance.
• Understand Cache Hierarchy: Knowing which cache affects what type of content can save you time in troubleshooting.

By understanding these caching mechanisms, you can better manage your website updates and ensure that your users always see the most current content.