Picture of Managing Jobs Using Shared Print Operations and Hot Folders | BG_Ecom_004

Managing Jobs Using Shared Print Operations and Hot Folders | BG_Ecom_004

In this tutorial, you'll learn how to manage print jobs within the Infigo platform using shared print operations and hot folders. We guide you through tracking orders, accessing artwork, updating statuses, and adding notes—all without the need for an external MIS integration. You'll discover how to set up hot folders and use Infigo Sync to automatically push artwork to designated folders, streamlining your production workflow. Additionally, we explore the sales section for order management, providing you with comprehensive tools to enhance your print operations within Infigo.

Tutorial Video Transcript

A transcript of our tutorial video, ensuring you can find exactly what you need, when you need it.

You can search this page to find the relevant time-stamp in the video. Also, this text can be used as part of the tutorial search feature.

00:00:08:21 - 00:00:11:28
So the
next section I want to talk about is,

00:00:11:28 - 00:00:15:24
managing jobs using shared
print operations and hot folders.

00:00:16:17 - 00:00:19:02
So I know many of you that are on
this call

00:00:19:02 - 00:00:23:08
might have a integration with and MIS.

00:00:23:29 - 00:00:26:00
That's obviously a little bit different
than what we have here.

00:00:26:00 - 00:00:29:10
And I will sort of very briefly
go over those in a in a moment.

00:00:30:01 - 00:00:34:02
But within the Infigo platform itself,
as I've kind of briefly showed earlier

00:00:34:02 - 00:00:37:02
on, we do have an area called shared
print operations.

00:00:37:10 - 00:00:40:16
So this is very useful
if you are part of a company that doesn't

00:00:40:16 - 00:00:45:06
use a separate, MIS
or doesn't integrate Infigo with that MIS

00:00:45:13 - 00:00:48:22
just for tracking your orders,
getting hold of your artwork,

00:00:49:07 - 00:00:52:21
updating statuses, putting notes
on orders, that kind of things.

00:00:53:00 - 00:00:55:08
Shared
print operations is fantastic for that,

00:00:56:26 - 00:01:00:21
so it's fairly straightforward to use
once you get your head around it.

00:01:01:00 - 00:01:04:00
If I go to shared print operations

00:01:04:03 - 00:01:06:27
by default, that will show you orders

00:01:06:27 - 00:01:11:16
from all of the storefronts
on your platform, because it's kind of

00:01:11:16 - 00:01:14:16
just like a central hub
for all your print jobs.

00:01:14:17 - 00:01:18:06
Every row that you see in there,
if I find one that actually has a row.

00:01:21:11 - 00:01:24:15
I just go to an individual storefront
so we're not seeing loads of extra stuff.

00:01:24:27 - 00:01:27:23
Every single row is a job

00:01:27:23 - 00:01:31:26
because you might have multiple jobs
within a single order.

00:01:32:07 - 00:01:35:07
So a job might be you want

00:01:35:14 - 00:01:39:01
3000 of this particular document,
but on the same order, you might have

00:01:39:01 - 00:01:42:01
another 2000 of a different documents
or something like that.

00:01:42:03 - 00:01:44:24
So each row in here is a job.

00:01:44:24 - 00:01:49:05
Each one of those you can expand,
and then you've got a full range

00:01:49:05 - 00:01:53:00
of potential information that a print
operator, for example, is going to need.

00:01:53:16 - 00:01:56:15
Shipping address, billing address,
whether they need to contact

00:01:56:15 - 00:01:59:17
a customer
if there's an associated product with it.

00:02:00:00 - 00:02:03:08
So this particular product that I'm using
I think is a stock product.

00:02:03:08 - 00:02:05:18
So it's not particularly useful
in that respect.

00:02:05:18 - 00:02:10:06
However, if you're doing a static PDF
or a multipart product where you have

00:02:10:13 - 00:02:11:18
where the customers uploaded

00:02:11:18 - 00:02:14:23
that PDF, you'd be able to download
the artwork from in here,

00:02:16:15 - 00:02:17:17
you can also do things such

00:02:17:17 - 00:02:20:17
as downloading associated job tickets,

00:02:21:15 - 00:02:24:15
invoices, associated documentation,

00:02:24:25 - 00:02:28:23
shipping and tracking information,
and of course, status changes

00:02:28:23 - 00:02:31:23
so you can keep track of what's happening
with that particular order.

00:02:39:12 - 00:02:41:04
Now, for those that don't
have the integration

00:02:41:04 - 00:02:46:11
with an MIS this pairs very nicely
with, hot folders.

00:02:47:00 - 00:02:49:29
So this is excuse me.

00:02:49:29 - 00:02:53:22
So this is the ability for us
to actually automatically push artwork

00:02:54:03 - 00:02:57:03
to particular folders.

00:02:57:06 - 00:03:00:07
The easiest way to think about this is hot

00:03:00:07 - 00:03:03:07
folders are actually created
within your comfy go platform.

00:03:03:13 - 00:03:06:01
So when you're pushing a job to a hot
folder,

00:03:06:01 - 00:03:09:01
it is pushing it to a folder
within your Infigo platform.

00:03:09:18 - 00:03:13:21
But what you would have is,
an additional installation tool

00:03:13:25 - 00:03:15:29
which is called Infigo sync.

00:03:15:29 - 00:03:18:11
You can put that on a remote machine,

00:03:18:11 - 00:03:21:15
and then you can
very easily connect and sync

00:03:24:04 - 00:03:24:16
to poll to keep

00:03:24:16 - 00:03:27:17
looking into one of those hot folders
on your Infigo system.

00:03:27:27 - 00:03:28:20
And when it sees

00:03:28:20 - 00:03:31:20
that there's been a change in files,
when it sees that there's been an update,

00:03:31:21 - 00:03:36:12
it will get that information,
copy it on onto the local file of that,

00:03:36:14 - 00:03:40:11
local folder of that machine
that Infigo sync is installed on.

00:03:41:11 - 00:03:46:13
So again, once you get your head around
these, it's fairly simple to set them up.

00:03:46:21 - 00:03:49:19
It's just a case of creating the relevant
hot folders

00:03:49:19 - 00:03:52:08
and then choosing
how you want to map them.

00:03:52:08 - 00:03:56:07
So you can just have everything
go into one hot folder if you want to,

00:03:56:15 - 00:03:57:10
but you might have it

00:03:57:10 - 00:03:59:24
so that certain products
go to certain hot folders

00:03:59:24 - 00:04:01:22
because they need to be printed
on certain machines.

00:04:01:22 - 00:04:02:26
For example.

00:04:02:26 - 00:04:06:01
So you might need to direct them
in in certain places.

00:04:06:01 - 00:04:09:15
They can it can get a bit complicated
depending on your setup.

00:04:11:18 - 00:04:12:07
So if I go

00:04:12:07 - 00:04:15:07
to hot folders and print locations

00:04:16:13 - 00:04:19:13
now, a print location is just

00:04:19:19 - 00:04:22:03
as the name suggests, it's a location
which you're doing the print.

00:04:22:03 - 00:04:25:14
So it might be sort of facility,
one facility to whatever it might be.

00:04:26:05 - 00:04:30:10
And then within those you can have
multiple different hot folders.

00:04:31:16 - 00:04:33:02
Creating them is very, very easy.

00:04:33:02 - 00:04:34:21
You just giving them a name.

00:04:34:21 - 00:04:37:21
And then you're saying
whether they're active

00:04:37:21 - 00:04:40:21
and if you need to, whether
they're visible to the API as well.

00:04:41:04 - 00:04:44:27
The most important thing to do here
is to actually specify

00:04:44:27 - 00:04:47:21
what the mapping for
that hot folder is going to be.

00:04:47:21 - 00:04:51:05
So which products of my orders

00:04:51:05 - 00:04:54:05
are going to go to that particular
hot folder.

00:04:54:07 - 00:04:56:15
So if I go to one of
these and say edit mapping,

00:04:57:24 - 00:05:00:24
you can specify there.

00:05:01:14 - 00:05:04:00
Are loads of different potential options,

00:05:04:00 - 00:05:08:03
a load of ways in which files can get
pushed to that particular hot folder.

00:05:08:16 - 00:05:11:28
So it could be specific products,
it could be whole categories.

00:05:11:28 - 00:05:14:28
It could be if,

00:05:15:00 - 00:05:18:00
a certain
the orders from a certain country,

00:05:18:10 - 00:05:21:06
if a certain product tag
is used, for example,

00:05:21:06 - 00:05:24:06
there's loads of different ways
in which you can categorize that.

00:05:24:07 - 00:05:27:07
Or of course, you can just leave it
so that they're not

00:05:27:10 - 00:05:29:18
it doesn't utilize any specific
mapping at all.

00:05:29:18 - 00:05:32:18
And everything gets pushed
to one particular hot folder.

00:05:33:17 - 00:05:36:17
You can utilize multiple
hot folders for the same product.

00:05:37:15 - 00:05:42:12
And it kind of works
on a best matching scenario.

00:05:42:20 - 00:05:45:20
So if something,

00:05:46:03 - 00:05:48:24
is present in the mapping
of a couple of hot folders,

00:05:48:24 - 00:05:51:24
it will go towards what it considers to be
the best match,

00:05:52:06 - 00:05:54:04
is to which hot
folder it eventually goes to.

00:06:03:19 - 00:06:04:09
Okay.

00:06:04:09 - 00:06:07:27
And what you should
see on these shared prints operations,

00:06:07:27 - 00:06:10:27
I don't think it will be working
on this particular example,

00:06:11:03 - 00:06:15:03
but you will get an update when something
has gone to a particular hot folder.

00:06:15:03 - 00:06:17:00
So you can

00:06:17:00 - 00:06:19:08
make sure that it's doing the right thing.

00:06:19:08 - 00:06:20:10
So I won't do it on this one.

00:06:20:10 - 00:06:20:24
I don't think

00:06:20:24 - 00:06:24:13
because I've got other configurations
specified, for example purposes,

00:06:24:28 - 00:06:27:28
but as part of the status history,
you will see that it's

00:06:28:05 - 00:06:31:07
been sent to a hot folder
or verified within the hot folder.

00:06:31:21 - 00:06:33:13
And then there'll be
another section here as well,

00:06:33:13 - 00:06:35:29
which is saying what hot
folder has been pushed to.

00:06:35:29 - 00:06:38:29
So you can utilize that.

00:06:39:05 - 00:06:42:05
If you're not integrating with an MIS.

00:06:45:27 - 00:06:46:27
Another way to manage

00:06:46:27 - 00:06:51:19
your orders is with the sales section,
which is a bit less talked about.

00:06:52:07 - 00:06:53:22
So this will

00:06:54:28 - 00:06:56:16
probably not

00:06:56:16 - 00:07:00:10
what you would use versus sort of the,
the general print operator or anything.

00:07:00:10 - 00:07:02:23
It will have financial information
in here.

00:07:02:23 - 00:07:05:27
You'll have the ability to provide refunds
if you if you're doing so.

00:07:06:15 - 00:07:08:15
But it does give you a lot of the,

00:07:08:15 - 00:07:11:16
a lot of the same information
that shared print operations does.

00:07:12:16 - 00:07:14:28
So you'll see here that I've got details
on all of the orders.

00:07:14:28 - 00:07:17:15
They've been placed
into this particular storefront.

00:07:17:15 - 00:07:20:15
And then you can go into more details
on any of those orders.

00:07:24:01 - 00:07:26:07
Download associated documentation

00:07:26:07 - 00:07:28:29
or change the status of that
job if you need to, as well.

 

Incomplete
Alternate Search Terms

Individual Search Words Workflow, Automation, Production, Queue, Integration, Batch, Processing, Dispatch, Fulfillment, Scheduling

Alternate Search Phrases Managing print workflows, Automating job processes, Configuring production queues, Integrating print operations, Batch order handling, Setting up dispatch systems, Streamlining fulfillment processes, Scheduling print jobs, Workflow management tools, Enhancing production efficiency