Why Is My MEX File Not Exporting in Infigo Invent Plugin?

1. Overview

Exporting a MEX file in the Infigo Invent plugin is crucial for managing templates in your Infigo storefronts. Occasionally, users may encounter issues where the export appears successful but no file is generated in the specified folder. This guide explains the common cause of this issue and provides step-by-step instructions to resolve it effectively.

For additional information and detailed tutorials, the Infigo Academy offers extensive resources on a wide variety of topics. Visit the Infigo Academy to search and browse our content.

2. Contents

1. Overview
2. Contents
3. Key Points and Takeaways
4. Key Settings
5. Scenario-Based Guide: Resolving Export Issues
6. FAQs
7. Alternate Search Terms

3. Key Points and Takeaways

• Exporting MEX files to cloud-synced folders like OneDrive may prevent the file from generating.
• Setting the export path to a purely local folder resolves this issue.
• The issue is a known limitation and may be addressed in future updates.

4. Key Settings

• Export Path Configuration:
  • Path: Inside the Invent plugin, ensure the export path is a local directory, such as C:\Users\[YourUsername]\Downloads.
  • Explanation: Cloud-synced folders can disrupt the file-writing process, causing incomplete exports.

5. Scenario-Based Guide: Resolving Export Issues

Problem:
When exporting a MEX file, the plugin shows a "saved" message, but no file appears in the selected folder. This often happens when the folder is part of a cloud-synced service like OneDrive or Dropbox.

Solution:

1. Open the Invent plugin in Adobe InDesign.
2. Navigate to the "Export MEX" function.
3. Change the export folder to a purely local directory, such as C:\Users\[YourUsername]\Downloads.
4. Retry the export process and verify that the MEX file is now saved in the selected folder.
5. If the issue persists, ensure the Invent plugin and Adobe InDesign are up to date.

Why This Works:
Cloud-synced folders like OneDrive may block or interfere with the file-writing process of the Invent plugin. Switching to a local directory bypasses this limitation, ensuring successful export.

6. FAQs

Q: Can I export directly to a OneDrive folder?
A: Currently, exporting directly to a cloud-synced folder is not supported. Use a local directory for successful exports.

Q: The MEX file still isn’t generating. What else can I do?
A: Ensure that Adobe InDesign and the Invent plugin are up to date. Double-check the folder path to confirm it is accessible and local.

Q: Is this a bug? Will it be fixed in future updates?
A: This issue is a known limitation and has been flagged with Infigo's development team. Future updates may address this functionality.

For additional information and detailed tutorials, the Infigo Academy offers extensive resources on a wide variety of topics. Visit the Infigo Academy to search and browse our content.