How to Upload and Manage User Avatars in Infigo

1. Overview

This guide explains how to enable and upload user avatars in the Infigo platform. Additionally, it covers how to enable multiple avatars per user for greater customization. Whether you're configuring avatars for the first time or looking to expand avatar options, this guide will walk you through the process.

For additional information and detailed tutorials, the Infigo Academy offers extensive resources on a wide variety of topics. Visit the Infigo Academy to search and browse our content.

2. Contents

1. Overview
2. Contents
3. Key Points and Takeaways
4. Key Settings
5. Scenario-Based Guide
   • Scenario 1: How to Enable and Upload User Avatars
   • Scenario 2: How to Enable Multiple Avatars per User
6. FAQs
7. Alternate Search Terms

3. Key Points and Takeaways

• User avatars can be enabled in customer settings.
• Avatars are uploaded by your users via the "My Account" section of your storefront.
• To enable multiple avatars per user, settings must be configured in the Media Settings area of Infigo Admin.

4. Key Settings

Enable User Avatars

• Path: Customer Settings → Allow customers to upload avatars
• Explanation: This setting allows users to upload and display avatars within their accounts.

Enable Multiple Avatars

• Path: Infigo Admin → Media Settings → Additional Customer Images
• Explanation: This setting allows users to upload and manage multiple avatars. It is useful for scenarios where customers require multiple images for different purposes (e.g., personal and corporate profiles).

5. Scenario-Based Guide

Scenario 1: How to Enable and Upload User Avatars

Problem: You want users to have the ability to upload a single avatar to their account but are unsure how to enable this feature or where they can upload avatars.

Solution:

1. Navigate to Customer Settings in your Infigo Admin dashboard.
2. Locate the Allow customers to upload avatars option and toggle it on.
   • 
   • Additional settings are available in relation to the avatars, including allowable sizes and default avatar seection
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3. Instruct users to log in to their storefront and go to the My Account section.
4. In the My Account section, users will see an option to upload their avatar.
   • 

Scenario 2: How to Enable Multiple Avatars per User

Problem: You need to allow users to upload multiple avatars but do not know how to enable this functionality.

Solution:

1. Go to Infigo Admin and navigate to Media Settings. (Customer Support may need to grant you access to this area)
2. Scroll down to the Additional Customer Images section.
3. Click Add New Item to create a new avatar slot.
   • For example, you could name it “Avatar 2” for clarity.
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4. Save your changes.
5. Users will now have the ability to upload an additional avatar in the My Account section of the storefront.
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6. FAQs

Q1: Can users delete or replace their avatars?
A1: Yes, users can replace their avatars by uploading a new image in the My Account section.

Q2: Is there a limit to the number of avatars users can upload?
A2: The limit is determined by the number of additional slots you configure in the Additional Customer Images section.

Q3: What file formats are supported for avatars?
A3: The supported file formats depend on your global media settings. Generally, common formats like JPEG, PNG, and GIF are supported.

For additional information and detailed tutorials, the Infigo Academy offers extensive resources on a wide variety of topics. Visit the Infigo Academy to search and browse our content.