Picture of Allow Customers To View and Search Purchase Order Numbers in Their "My Orders" Screen

Allow Customers To View and Search Purchase Order Numbers in Their "My Orders" Screen

A recent updated introduced two improvements for purchase-order (PO) numbers:

  1. Customer-facing “My Orders” page

    • A setting—Include PO Number on order card properties—adds the PO number to each order card (if a value exists).

    • The search box now uses contains logic, so typing any part of a PO (e.g., 573) returns orders with PO6573, A573B, etc.

  2. Admin → Sales → Orders list

    • The PO Number field now appears for any order that has a PO value, not only when the payment method is Purchase Order.

These changes let both shoppers and staff locate and reconcile orders faster, without opening each record.


Key Settings

Setting Location Purpose
Include PO Number on order card properties Customer Settings → Orders [Section] Shows the PO number on each order card in My Orders (only if the order contains a PO value).

Note: The admin Sales → Orders view is updated automatically; it does not depend on this setting.


Typical Use Cases

  1. Quick buyer reconciliation – Users match marketplace orders to their internal ERP by glancing at PO numbers on cards.

  2. Partial PO lookup – Entering just a fragment (e.g., last four digits) finds matching orders.

  3. Admin order verification – Staff can confirm a PO from the Sales → Orders grid without drilling into details.

  4. Audit trail – Finance teams filter orders by known PO patterns during compliance checks.


Step-by-Step Implementation Guide

  1. Enable PO display for shoppers

    1. Sign in as an admin.

    2. Navigate to Customer Settings → Orders [Section].

    3. Turn on Include PO Number on order card properties and save.

  2. Verify shopper experience

    1. Impersonate (or sign in as) a buyer with at least one order that contains a PO number.

    2. Go to My Orders, located within the front-end Account area.

    3. Confirm each qualifying card displays its PO number; cards without a PO remain unchanged.

  3. Partial PO search

    1. In My Orders, type part of a known PO (e.g., 573).

    2. Ensure all orders whose PO includes that fragment appear in the results.

  4. Admin view

    1. Open Admin → Sales → Orders.

    2. Locate orders with various payment methods—credit card, invoice, purchase order, etc.

    3. Confirm the PO Number column or field is visible whenever the order holds a PO value, regardless of payment method.


Once these steps are complete, shoppers and administrators alike can see and search PO numbers quickly—reducing support queries and speeding up order reconciliation.

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