Show details for Basic Setup | CI_PrintIQ_001

Basic Setup | CI_PrintIQ_001

Basic Setup

In this tutorial, we will learn how to set up our Connect:PrintIQ plugin to allow the exchange of data between the two systems.

Guide2 min readVideo12-step guideRef CI_PrintIQ_001Updated 8 Oct 2026

Overview

Our printIQprintIQ is one of Infigo's Premium Partners, specialising in print MIS, workflow, estimating, and print management. plugin is a paid module, so if you are interested in purchasing it please reach out to Support or Sales and they can provide you with the pricing and get you setup.

Before you begin

  • The printIQ plugin is a paid module, so you need to buy it first. Contact support or sales for pricing and to get set up.
  • The application name and application key for your printIQ account. Ask the printIQ support team for these.
Set up each storefront separatelyYou need to set up the printIQ plugin storefront by storefront. As a platform admin, your changes only apply to the storefront you have selected.
Your plugin list may be shorterYou will probably see far fewer plugins in Connect settings and Connect plugins.
Only five settings are needed to connectThe other settings on the printIQ screen control which data the two systems exchange once the connection is in place.
Use a separate integration userMany people who integrate with printIQ create a separate user on their printIQ instance just for the integration.
Ask printIQ for the application detailsYou probably won't find the application name and key in your printIQ installation yourself. Ask the printIQ support team for them.

Set up the Connect printIQ plugin so your storefront and printIQ can share data. Turn the plugin on, enter your printIQ connection details, then check that the connection works. Do this for each storefront you want to link to printIQ.

What you'll be able to do

  • Turn on the printIQ plugin in Connect settings
  • Enter the five settings that link your storefront to printIQ
  • Check that the connection to printIQ works

Step-by-step

  1. Type "connect" in the admin search field to locate relevant sections
    Type "connect" in the admin search field to locate relevant sections
  2. Click on Connect Settings
    Click on Connect Settings
  3. Check Connect: PrintIQ
    Check Connect: PrintIQ
  4. Type "connect" in the admin search field to locate relevant sections
    Type "connect" in the admin search field to locate relevant sections
  5. Click on Connect Plugins
    Click on Connect Plugins
  6. Click on Configure next to the Connect:PrintIQ entry
    Click on Configure next to the Connect:PrintIQ entry
  7. Enter your printIQ instance URL
    Enter your printIQ instance URL
  8. Enter V0 Credentials

    Username, password, application name and application key are all provided to you by the printIQ support team.

    There is no requirement to use your own user login. Many printIQ integration users create a separate user on their printIQ instance specifically for use with the integration with Infigo.

    Enter V0 Credentials
  9. Ignore V1 Credentials

    These options are part of developments we will be pushing out over the coming months, consisting of a product and inventory sync. This functionality is not yet live, meaning these options can be ignored for now.

    To summarise, this upcoming functionality will allow:

    • Create stock and static PDF products from printIQ into Infigo

    • Live inventory and stock levels

    Ignore V1 Credentials
  10. Click on (Back to plugin list)
    Click on (Back to plugin list)
  11. Click on Check Connection

    Once you have entered this information you can now check the connection to ensure everything is how it should be.

    If everything is correct you will see a green popup appear with a successful connection message

    Click on Check Connection
  12. Connection pop up example

    If a connection cannot be made then you will see a failed red popup appear and something is not quite right with the details you have entered. If you are struggling then please raise a ticket with the support team and we can assist you.

    Connection pop up example

Video transcript

0:12 So in this section of the printIQ tutorial, we're going to look at the basic setup. So in this section, we'll learn how to set up our Connect printIQ plugin to allow the exchange of data between the two systems. So our printIQ plugin is a paid module, so if you are interested in purchasing it, then please reach out to support or sales and they can provide you with the pricing and get you set up with the system.

0:42 What we're going to do first of all is actually enable our printIQ plugin, which is assuming you've gone through the purchase process already, so it is available on your system. So if you log in as either a storefront or a platform admin, it doesn't really matter which one you log in as, however you will need to set the printIQ plugin up on a storefront by storefront basis.

1:07 So for example, if you were logged in as your platform administrator, it would only activate the settings on the storefront that you have currently selected. So I'm going to start off by going to my Connect settings. So if I type in Connect or the search and go to Connect settings, chances are you'll have far fewer options in here than I do.

1:33 This is just your available plugins. Just make sure to locate the printIQ plugin, make sure that's checked and click save. Next, we're going to go to our Connect plugin settings. So if I go to Connect again, the other option there is Connect plugins.

1:56 That will give you a list of all of your available plugins. Again, the list you have will likely be much shorter than this, and for each of those plugin options where applicable, you've got the option to configure the plugin and you have the option to check the connection to that plugin.

2:16 We're interested in the printIQ plugin, so if I locate that in my list and go to configure, now there's a lot of options on this screen, however to actually enable the link between Infigo and printIQ, there's only these top five settings that we actually have to fill in.

2:39 All of the other settings are to do with the data that's actually exchanged between the two systems once the connection has been created. So to begin with, we need the URL. So this is your printIQ instance URL, you can just copy and paste that in there. And then we're looking at our v0 credentials, so we have our username and password.

3:05 So that could just be a username and password of any user that's on your printIQ account. There's no requirement to use your own user login. Many printIQ integration users create a separate user on the printIQ instance specifically for use with integration within Figo. You then have the application name and the application key. Now, it's unlikely you'll be able to find this information yourself inside your printIQ installation, so this information you will retrieve by contacting the printIQ support team and just simply ask them for the application name and the application key.

3:48 So in this instance, we've filled out the five items of information that we need to get from our printIQ system to link to it. I simply save and then go back to my plugin list. At this point, I can actually perform a test to see if the connection is successful, and that's just with this check connection column, which is on the right hand side.

4:13 So I just need to locate the correct plugin, Quick Check connection, and if it's successful it'll come up with a green box like this to tell us that it's successfully been able to connect, otherwise you'll get a red box telling that you that the connection has failed.

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Guide | Basic SetupRef CI_PrintIQ_001 | Last updated: 8 Oct 2026
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