1. Free Storefront (maximum 1 per Infigo platform)

What It Includes

• A fully functional additional storefront at no extra charge, allowing you to create a sandbox environment for your products and design experimentation.

How It Benefits You

• Lets you expand your e-commerce presence or test ideas safely without affecting your main sites.
• Accelerates your learning by giving you room to practice storefront features in a live environment.

How/When It’s Unlocked

• Available immediately.
• As soon as you kick off your training journey, you’ll have the option to configure and launch this extra storefront. This ensures you can dive right in, get hands-on experience, and begin experimenting from day one.
• Note: This is applied automatically, giving you one more storefront than the amount purchased in your contract.

2. Webinar Access

What It Includes

• Invitations to live webinars conducted by Infigo experts, as well as access to a growing library of recorded sessions that cover everything from platform fundamentals to advanced features.

How It Benefits You

• Gives you real-time learning opportunities and the ability to ask questions directly to instructors.
• Keeps you up to date on new features, best practices, and practical tips shared by industry and product specialists.

How/When It’s Unlocked

• Unlocked upon completion of the Pre-Training Checklist section.
• Once you’ve finished tasks like creating an Academy account, scheduling your onboarding meeting, and receiving login credentials, you’ll be officially added to our webinar invites and library access list.

3. Customer Support Access

What It Includes

• A direct line to Infigo’s dedicated support team, including priority response for any platform issues or complex configuration questions that arise during your training.

How It Benefits You

• Ensures that roadblocks don’t stall your progress—specialists are available to troubleshoot and provide guidance promptly.
• Builds confidence that you’ll have expert help whenever a technical or setup challenge appears.

How/When It’s Unlocked

• Unlocked upon completion of the Pre-Training Checklist section.
• After you’ve completed your initial onboarding tasks—such as introductions to the platform and receiving credentials—you’ll gain priority access to Support, guaranteeing a fast and knowledgeable response to your queries.

4. Business Card Invent Template

What It Includes

• A ready-to-use Invent template specifically designed for business cards. It demonstrates standard fields (like name, title, contact info) and showcases Invent’s dynamic features.

How It Benefits You

• Offers a quick-start example product that you can immediately deploy, customize, or sell, saving you time in template creation.
• Helps you understand how variables, personalization fields, and layout controls work in Invent for single-page products.

How/When It’s Unlocked

• Unlocked upon completion of the Core Infigo Training checklist.
• Once you finish essential modules—like creating products, configuring shipping, and exploring basic Invent functionality—the Business Card Invent Template becomes available for download and integration into your storefront.

5. £10/$10 Amazon Gift Card (maximum 1 per user)

What It Includes

• A £10 or $10 Amazon e-gift card (one per user), serving as a small token of appreciation for reaching a significant milestone in your training.

How It Benefits You

• A motivating mini-reward that acknowledges the time and effort invested in mastering the platform.
• Encourages continued progress by providing a tangible perk as you complete core training tasks.

How/When It’s Unlocked

• Unlocked upon completion of the Core Infigo Training checklist.
• After you’ve covered the fundamentals (SRBG_001 to SRBG_008) and demonstrated a solid grasp of the platform, you’ll receive the gift card as a celebration of your major onboarding milestone.

6. Brochure Invent Template

What It Includes

• A more advanced, multi-page Invent template for brochures or folded pamphlets, complete with best-practice layout and dynamic personalization fields.

How It Benefits You

• Lets you expand your product offering with a professional, multi-panel or multi-page item, demonstrating more intricate Invent capabilities.
• Provides a hands-on blueprint you can tweak, learning advanced design setups while offering a high-demand product.

How/When It’s Unlocked

• Unlocked upon completion of the Core Infigo Training checklist.
• This template becomes available once you’ve mastered the basics of Invent and storefront administration—giving you the skills needed to handle more complex, multi-page designs.

7. Free 2-Month Access to Any Additional Add-On Module

What It Includes

Complimentary, full-featured access for two months to an additional premium add-on modules, including:

• MIS Integrations: Seamlessly connect your storefront to leading MIS providers for effortless order processing, reporting, and data synchronization.
• EasyPost Simplified Shipping: Streamline shipping processes with automated rate calculation, shipment tracking, and label generation integrated directly into your storefront.
• Chameleon (Dynamic Branding): Deliver personalized storefront experiences by dynamically altering branding, themes, and layouts based on the user logging in.

How It Benefits You

• Allows you to explore powerful platform enhancements risk-free, identifying opportunities for greater efficiency and customer satisfaction.
• Helps you make informed decisions about the tools that best align with your business goals, ensuring a seamless integration before commitment.
• Provides an opportunity to experiment and innovate, discovering new ways to elevate your storefront’s functionality and user experience.

How/When It’s Unlocked

Unlocked upon completion of the Infigo Training Progression section.

Once you've attended all progress meetings (Progress Meeting #1 through #4) and successfully completed associated tasks, you can request, no-cost access to any additional add-on module of your choice for two months, helping you make your storefront even more powerful as you approach launch.

Talk to your Customer Support Manager to discuss which additional modules could be beneficial to you.

Note: This does not include add-on modules that are already part of your Infigo license.

8. Free Storefront Consultation

What It Includes

• A one-on-one session with an Infigo expert to review, optimize, or troubleshoot your storefront, offering tailored advice for design, user experience, and operational efficiency.

How It Benefits You

• Delivers expert guidance specific to your business goals—an opportunity to polish your storefront based on proven best practices.
• Provides deep dives into custom configurations, branding, or advanced feature usage that go beyond standard training.

How/When It’s Unlocked

• Unlocked upon completion of the Infigo Training Progression section.
• After attending and implementing feedback from each progress meeting, you’ll be eligible for a complimentary consultation. This is timed so you’ll have a mature storefront setup ready for expert review.

9. “Open Hours” Sessions Unlocked

What It Includes

• Access to casual, drop-in sessions hosted by Academy trainers, where you can pose real-time questions, seek troubleshooting help, or share feedback alongside other learners.

How It Benefits You

• Offers a convenient format to get quick answers without waiting for scheduled progress calls or one-on-one meetings.
• Encourages interaction with fellow new users—fostering a sense of community and collaborative learning.

How/When It’s Unlocked

• Unlocked upon completion of the Follow On Tasks section.
• Once you’ve gone live with your first storefront, completed relevant surveys, and reviewed advanced learning paths, you’ll be invited to join Open Hours. At this stage, the sessions focus on ongoing refinement and long-term success.

10. £50/$50 Amazon Gift Card (maximum 1 per user)

What It Includes

• A £50 or $50 Amazon gift card to celebrate the ultimate achievement of successfully completing your entire onboarding journey.

How It Benefits You

• Serves as a meaningful prize that acknowledges the effort and dedication you’ve invested in mastering Infigo from start to finish.
• Leaves you with a tangible parting gift at the end of onboarding, reinforcing a positive overall training experience.

How/When It’s Unlocked

• Unlocked upon completion of the Follow On Tasks section.
• As a final reward, you’ll receive the gift card after tasks like the NPS surveys, first storefront launch, and registration for advanced learning are confirmed—signifying you’ve truly graduated from onboarding and are ready to flourish on the platform.

11. 30 day expiry reward

12. 60 day expiry reward

13. 60 day expiry reward