We’ve introduced a new Direct Response MIS integration that connects Infigo with Direct Response to automate catalog synchronisation, stock validation, and order status updates.
This integration is designed to reduce manual effort, improve data accuracy, and keep order and inventory information aligned across systems, while remaining resilient to temporary outages on the Direct Response side.
Catalog & Order Sync
Products and categories can now be synchronised from Direct Response into Infigo on a scheduled basis. Once an order is placed, it is automatically transmitted to Direct Response for processing, with tools available to test the connection and re-trigger order submission if needed.
Live Stock Validation
Stock availability is checked against Direct Response during browsing and checkout. To avoid disrupting customers, the integration includes fallback behaviour and short-term caching, ensuring checkout remains functional even if the external API is temporarily unavailable.
Order Status Updates via Webhooks
Shipping and delivery updates sent from Direct Response are automatically applied to matching Infigo orders. These updates run asynchronously in the background and keep order statuses, tracking numbers, and shipment dates in sync without manual intervention.