Show details for Academy Webinar | January 2025 | A Look Back at 2024 Development in Infigo

Academy Webinar | January 2025 | A Look Back at 2024 Development in Infigo

Join us for an insightful retrospective on the enhancements and features introduced into the Infigo platform throughout 2024. We’ll highlight key product updates, demonstrate improved workflows, and showcase how the latest integrations can help streamline operations, boost profitability, and drive exceptional customer experiences. Whether you’re new to Infigo or a long-standing user, this session will leave you confident and inspired as we look ahead to the coming year. In this webinar, we'll cover topics including: Updates and brand new releases in our range of Connect plugins. 2024 saw a lot of work being put into our third party integrations, with special mention going to our new Connect: CERM integration, along with a range of brand new features for Connect: printIQ. Infigo Invent for InDesign gets ever more powerful. We'll run you through some of the key updates with everyone's favourite template building tool. Platform performance enhancements 2024 saw a lot of time and effort being put on improving the overall performance of your Infigo platform in a range of ways. We'll summarise some of the many updates which have made this happen. Our continuously improving Infigo Academy and associated documentation. We'll give you a few quick pointers on how you can get the best out of the continually evolving Academy site. Usability and UI developments A refreshed multipart editor, content template updates and quick access buttons, just to get you started. And much more!

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1. Introduction
  • Welcome to our Academy Webinar, where we take a retrospective look at 2024’s major Infigo developments. In this session, you’ll discover how our platform has evolved to streamline operations, amplify profitability, and enhance user experiences—from brand new plugin integrations to improved design workflows and performance optimizations. Whether you’re exploring Infigo for the first time or a seasoned user, this webinar will guide you to the exact updates you need.

    Key highlights include:

    • Enhanced Connect Plugins – Explore new integrations like Connect: CERM and new features for Connect: printIQ.
    • Infigo Invent for InDesign – Learn about the upgraded template-building capabilities.
    • Platform Performance – Discover the behind-the-scenes tweaks boosting platform speed and reliability.
    • Continually Evolving Academy – See how our Academy resources and documentation keep growing.
    • UI & Usability Improvements – Find out about the refreshed editor interface, template updates, and more.

 

View the "What's New" articles from throughout 2024 using the link below:

2. Integrations & MIS-Related Features

These are the PrintIQ, Connect, and other external system integrations that improve workflow between our platform and various MIS or third-party solutions.

  1. PrintIQ

    • Custom Quoting (January)

      • PrintIQ Custom Quoting allows you to retrieve fully specified quotes from printIQ without having to create multiple SKUs for each product variation. Instead, you map Infigo products to printIQ equivalents and override specific parts of the base product specification for more complex quotes.
      • This major update to our Connect: printIQ integration allows us to obtain fully specified, custom quotes from printIQ for use in your Infigo storefronts.

        Until this point, in order to create an estimate and retrieve live pricing from PrintIQ it required you to create individual SKUs for each combination of product you wanted to offer to your customer. So if you had 5 fixed sizes, two stocks and two finishes it meant you needed to create 20 SKUs in PrintIQ.

        This new functionality removes the need to create these products upfront and instead allows you to build up a detailed mapping between your Infigo product and it's printIQ equivalent using various component parts of that product.

        This works by building up a base specification on an Infigo Product level, and then overriding certain parts of that specification on an Infigo Product Attribute or Infigo Product Attribute Combination level, allowing your customers to build up more complex quotes.

        Our Custom Quoting feature for Connect: printIQ was introduced early in 2024, however the last quarter saw significant enhancements aimed at streamlining the process of managing product attributes, values, and combinations.

        New to custom quoting in our Connect: printIQ module? You can find out about it here!

         

        If you need some additional guidance on the custom quoting features, we have some additional tutorials on the Infigo Academy:

    • Shipping Cost Synchronization for printIQ (November)
      • We introduced the Sync Shipping Rates feature for the Connect: printIQ plugin, enhancing the integration between Infigo and PrintIQ. This new setting, found in Connect: PrintIQ's Connect Settings, allows users to automatically synchronize shipping costs from PrintIQ during checkout. Once enabled, Infigo fetches real-time shipping rates from PrintIQ for configured delivery methods, ensuring customers see accurate and up-to-date shipping options.

        Key Highlights:

        • Seamless Integration: Automatically pulls shipping rates from PrintIQ during checkout, based on your order line items.
        • Delivery Method Mapping: Easily map Infigo delivery methods to PrintIQ’s shipping methods using external IDs or fallback mapping tables for flexibility.
        • Localized Options: Support for localized delivery method names ensures a consistent user experience across different regions.
        • Caching for Efficiency: Built-in caching minimizes API calls, reducing load times and enhancing performance during checkout.

        With this feature, you’ll have full control over shipping options displayed to customers, simplifying order fulfilment and ensuring transparency in shipping costs. To enable, visit the Connect Settings and toggle Sync Shipping Rates.

         


         




  2. Connect-CERM (March)

    • We announced our latest Connect integration, this time with CERM.

      Connect: CERM is a powerful integration plugin that seamlessly connects Infigo’s web-to-print platform with CERM’s MIS solutions, tailored for the industrial labeling and packaging sector. By bridging the gap between these two systems, users benefit from live pricing linked directly to CERM estimates, the ability to reorder based on past specifications, and automatic synchronization of customer information. This real-time flow of data streamlines workflows and ensures that Infigo users can easily access estimates, products, and orders associated with their CERM account—all within one centralized dashboard.

      In addition, Connect: CERM offers convenient features such as enhanced user registration that allows new users to enter a cost code, automatically placing them into the correct Infigo department. Departments, customers, and contacts are also continuously updated in Infigo via automatic syncing, further reducing manual entry and potential errors. With additional features like the ability to upload new artwork while keeping label specifications intact, Connect: CERM provides a robust, efficient solution for managing and reordering print jobs. A comprehensive set of tutorial videos is available for users who want a more in-depth look at each feature and process.

       



       

  3. Connect-Switch (September)

    • Our Connect: Switch integration, coupled with the "Infigo Connect" app available on the Enfocus Switch App store, are designed to integrate Enfocus Switch with Infigo storefronts. This app automates the workflow by importing job details, asset files, and metadata into the Enfocus Switch environment. Additionally, it supports status updates to keep your systems synchronized.

       

      Discover the Power of Automation

      • Simplified Job Importing | With Polling Mode, Infigo Connect automatically scans your storefront at regular intervals, ensuring new jobs are seamlessly integrated into your workflow. Set your preferred polling frequency and let the automation take care of the rest.
      • Real-Time Job Handling | Using Webhooks, Infigo Connect imports jobs instantly as they become available, enabling you to stay ahead and deliver faster. Enjoy secure, real-time updates without any manual intervention.
      • Automatic Status Updates | Keep your customers informed by automatically updating job statuses with Infigo Connect’s Update Status Mode. Customize your updates, including optional tracking codes, to enhance client communication and satisfaction.

       

      Requirements

      To use the Infigo Connect Switch app, the "Connect: Switch" module needs to be enabled on your Infigo platform.

       

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      button_view-academy-resources.png




  4. Canva Designs with Invent via Marksware (September)

    • You can now integrate your Canva designs into Invent via Markzware’s ConvertMarkz, which converts Canva PDFs into an Adobe InDesign format. This allows you to create variable print templates from your Canva files for seamless customization in your Infigo storefront.
3. Invent Updates

These are enhancements specifically tied to Invent (e.g., new version features, improvements for product grouping, etc.).

  1. Barcodes and QR Codes (Invent 2.5) (April)

    • One of our recent releases of Invent saw the introduction of barcode specification from within the InDesign plugin.

      Populate barcodes with static text, or link them to variables you've created within your Invent template, to allow end-users to customise barcode content.

    • https://academy.infigo.net/p/1211




 


 




  1. Advanced Grouping (May)

    • We introduced the new Advanced Groups feature in Invent, designed to give you greater flexibility and control over your designs. Here's what you can do with Advanced Groups:

      Key Features:

      1. Vertical, Horizontal, and Both Alignments:

        • Arrange grouped items either vertically, horizontally, or both.
        • Customize margins and sizes based on your chosen alignment.
      2. Boundary Items:

        • Use image placeholders to define the boundaries of your groups.
        • Easily extend group space for better item arrangement.
      3. Advanced Margin and Spacing Options:

        • Set precise margins and gaps between items.
        • Utilize auto-spacing to distribute items evenly.
      4. Content-Based Resizing:

        • Fields can now resize dynamically based on their content.
        • Ensures text fields grow or shrink as needed without manual adjustments.
      5. Quick Alignment Tools:

        • One-click options for fast alignment and spacing adjustments.

      Benefits:

      • Enhanced Layout Control: Create complex layouts with precise alignment and spacing.
      • Time-Saving: Quick setup with advanced settings and one-click options.
      • Dynamic Resizing: Fields adapt to content changes, maintaining a clean design.

      Let's take a look at a basic example of Invent's Advanced Groups in action:

      Keen to learn more? We've created a small series of tutorials to show you how to get up to speed with Advanced Groups in Invent. Log in to the Infigo Academy and take a look!

       

      You can download the latest Invent version right now,

  2. Download some sample files below, to see these in action on your own storefronts.
Packaged Invent File Mex File


4. Usability & UI/UX Enhancements

A broad category covering anything that makes the platform easier to navigate and manage.

  1. Content Template Improvements

    • Module Duplication (January)
      • This simple but oh-so-important update to our Content Template functionality allows you to duplicate entire content blocks with a single icon. This makes creating repeated content a breeze, as you will now only have to change the content itself instead of recreating the entire layout and structure.
      • Find more content on the use of Content Templates here:

DuplicateCT.gif

    • Content Template Module Sets (March)
      • You can now save entire content template configurations (such as sliders, images, and text) as reusable “sets,” allowing you to quickly duplicate them in other parts of your site. By simply selecting a saved set in a new content template area, you’ll keep your layouts consistent while saving significant setup time.




    • Automatic categories in the header
      • We've given you the ability to automatically populate a range of categories into your header.

        When using the Header Content Template, simply select "Header Item - Automatic Categories" from the Add Content list.

        Remember, you may need to clear your Infigo cache () to see these updates on the front end!


    • Ability to publish/unpublish specific parts of a content template
      • We've added a new "Unpublish" option at the highest level of each section template (find it using the configure icon ) . This feature ensures that templates can be quickly deactivated from use within modules, enhancing control and flexibility across your content management workflow.



         


         

  1. Content Management Quick Access (March)

  2. You can now jump straight to your Editable Content specification from the front-end of your Storefront, resulting in a much more connected experience between Infigo's front and back ends.

     

    ContentOverlay.gif

     

    It's super easy to use. Just keep an eye out for this new icon when navigating your Storefront as an administrator. Take a look at this tutorial for more information.






  3. Notification Center (March)

    • We introduced a new area within the Infigo platform where we can keep our customers informed of important status updates, events and more. It should be quite hard to miss, but when there's a new notification you will see a highlight on this button at the top of your Infigo admin screen.



 


 

  1. Stock Management Reset (March)

    • The Stock Management Reset capability allows administrators to set purchase limits for products (or groups of products) per customer (or groups of customers) and have those limits automatically refresh on a monthly or yearly schedule. Similar in concept to Access Permissions, this feature lets you configure both the scope of customers and the target products, then define how often (never, monthly, or annually) limits are reset. By specifying a reset date if needed, administrators can ensure that purchase caps continually update for each period, giving them accurate, ongoing control over how many items a customer can order.







  2. Enhanced Multi-Part Editor for Single File Uploads (June)

    • Infigo have introduced an enhanced Multipart editor focused on optimizing the PDF upload experience. This update brings a new, intuitive interface specifically designed for upload-only products, ensuring effortless drag-and-drop functionality and a much friendlier user experience.

       

      This new format will be enabled by default on all new storefronts. For those wishing to activate it on existing storefronts, enable the following setting:

      Infigo Settings > UseNewMultipartEditorUi



       


       

  3. Checkout Requirements (June)

    • We've improved the checkout experience by introducing configurable checkout requirements, which allow you to apply various rules that prevent users from proceeding with checkout under specific conditions.

      Accessible through Admin > Checkout Settings > Checkout Requirements, these settings let you create rules across multiple sections like order quantity, product tags, and shipping fees.

      Additionally, a new debug mode has been implemented, enabling you to review rule application directly in the browser console. This update ensures a streamlined and error-free checkout process by enforcing necessary conditions before completing a purchase.

       






       

  4. Improved Quick “Add to Cart” (June, continuing updates in July)

    • Over the last few months we have introduced several separate enhancements to the seeminly simple ability to add items to your cart/basket, building on the core functionality of adding items from your product landing pages.

      These new features consist of:

      • Allowing the adding to basket of certain product types from teaser pages. Teaser pages can be found in several locations, such as when you see the tile of a certain product on your home page (featured products), within the product search or on category pages. This means your customers don't have to go to landing pages in order to add items to basket.
      • Quantities of these same product types can also be selected from the teaser pages, allowing you to add multiple of the same product without having to access the product landing page. Enable this in Catalogue Settings > Show quantity selector in catalogue pages
      • The behaviour of the Add to Basket button can also be controlled (both on the teaser pages and landing pages themselves). An option exists in the Catalogue settings (named "Redirect on add to cart") to allow this behaviour to be switched between:
        • No Redirect | Stay on the current page when an item is added to basket
        • Cart | Navigate to the basket page whenever a product is added to basket
        • Checkout | Launch the checkout process whenever a product is added to basket

       

      • Users have the ability to multi-select products to add to basket in category pages. These are enabled on a per category basis with Display Settings > Add to basket mode > Multi Select

       

      You can find out more about these features in the following tutorials:

      Quick Ordering from Category Pages

      Defining Redirect Behaviour on Quick Ordering




       

  5. Batch Operations for Products in SPO (July)

    • To streamline job management, we’ve added batch operations to the Shared Print Operations (SPO) page, allowing you to recreate outputs and re-trigger Connect Plugins for multiple jobs simultaneously. This update provides an expanded dropdown, giving access to options to download combined job tickets, recreate outputs, and trigger MIS actions.

      When "Recreate Output" is selected, it marks valid jobs as pending for output creation, with appropriate error messages for unsupported items. The "Retrigger MIS" option includes controls for each enabled plugin, selectively re-triggering applicable jobs. This update simplifies batch processing, ensuring efficient handling of multiple product updates and minimizing manual efforts.




       

  6. Unified Storefront Management Interface & Enhanced Navigation (September)

    • We've streamlined the management of your storefronts by unifying the "Storefront Selection" and "Storefront Management" pages into a single, cohesive interface. This new interface is built with an improved design that includes search functionality, configurable columns, pagination, and status filtering. These enhancements make it easier and more efficient for you to locate and manage your storefronts, saving you time and simplifying your workflow.

      Additionally, we've improved the storefront switching experience. Now, when you switch between storefronts, you'll remain on the same management page within the context of the newly selected storefront, rather than being redirected to the homepage. This means you can seamlessly continue your work without unnecessary navigation, making multi-storefront management more intuitive and efficient.

       

       

      button_access-academy-guide.png



       

  7. Quantity Attributes (November)

    • This update makes it possible for customers to choose different versions (such as sizes) of the same product, pick how many of each they want, and add them all to their cart at once as a single item.

      For example, a shopper could select multiple sizes of a shirt on one product page, then add them all to the cart together in one go. See the quick video below to view this example in action!

       

      QuantityAttribute.gif

       

      Key Highlights:

      1. Enhanced Quantity Selection by Attribute: Customers can now choose different quantities for each attribute value (e.g. for garments., Small - 5, Medium - 10) while maintaining a single product entry in their cart. This feature simplifies large orders with attribute value variations, providing a clear and organized checkout experience.

      2. Attribute Link Configuration for Quantity Control: A new property, "Attribute Link," has been added to product attributes, allowing admins to designate certain attributes as quantity controllers. Supported input types include Dropdown lists, Radio buttons, and Number fields, giving maximum flexibility while maintaining consistent configurations.

      3. Separate Cart Handling for Quantity-Linked Products: Products with quantity attributes are treated as distinct entries in the cart, avoiding merge conflicts and ensuring accurate order processing.

      User Benefits:

      • Simplified Ordering Experience: Quickly and easily specify quantities by size or attribute without complex configurations.
      • Robust Validation: Built-in validations and constraints ensure a seamless, error-free ordering process.

       

      Video Screen.png

    • We’ve added a new feature that lets you group related product attributes on the product landing page. This enhancement improves the customisation ability of attribute layouts, making it easier for administrators to customise the styling of select groups of attributes. Here's what's new:

      • Attribute Groups: A new entity called "Attribute Groups" allows you to organize attributes under a shared group.
      • Improved Display Logic: Attributes sharing the same group are now combined inside a wrapper within the page's HTML, making for easier custom styling.
      • Custom Styling: Groups can inherit default styling or utilize custom classes for precise visual control, ensuring your product pages look polished.

      Benefits

      • Streamlined customer experience with customisable, logically grouped attributes.
      • Enhanced customization options for product pages.
      • Seamless integration with existing workflows, ensuring backward compatibility with previous attribute logic.

      134.png

       


       

  8. Enhanced Reward Point Management (November)

  • We're introducing major updates to the Reward Points feature to give administrators more control, precision, and transparency when managing customer reward points. Here's what's new:

     

    135.png

     

    Editable Reward Points and Messages

    Admins can now edit both the reward points and their associated messages for customer accounts. Adjusting points automatically recalculates all subsequent balances to maintain accuracy. Points assigned to orders are locked and cannot be modified, ensuring order integrity. Negative balances are now allowed, with customers unable to pay using reward points until their balance becomes positive again.

    Delete Reward Points Safely

    Reward points entries can now be soft-deleted, marking them with a strikethrough while maintaining visibility in the table. This ensures historical data is preserved for audit purposes. A new checkbox allows admins to show or hide deleted entries as needed. Deleting points also triggers an automatic recalibration of all subsequent balances.

    Improved Transparency with Auditing

    We've added new auditing entries to the reward points table:

    • "Created On" for the original entry date.
    • "Updated On" to track edits or deletions.
    • "Customer" to record who made the change, including API token details if modified via API. An activity log captures all create, edit, and delete actions with detailed recalculations for full accountability.

    136.png

    Insights and Reporting Integration

    All changes to reward points, including the new auditing data, will propagate to Insights, enabling comprehensive reporting.

     

    These updates enhance admin control, ensure accuracy, and improve the user experience while maintaining robust tracking and transparency.

     

6. Performance & Efficiency Enhancements

Recurring Performance Themes Throughout 2024

Throughout 2024, Infigo focused on consistent performance and efficiency improvements, addressing various platform-wide challenges. These recurring themes include:

  • Reduction in Database Calls
    Optimized queries across key modules such as shopping cart, permissions, and search, reducing unnecessary database hits and enhancing overall system performance.

  • Lazy Loading and Caching
    Widespread implementation of lazy loading for images, account tokens, and other data-heavy elements to reduce load times, alongside caching mechanisms to minimize redundant data requests.

  • Faster Rendering
    Enhanced rendering pipelines for storefronts, product pages, and external integrations (e.g., iframes), ensuring quicker responses under high traffic.

  • Improved Synchronization Processes
    Streamlined synchronization of permissions, pricing, and address data, reducing delays and memory usage for large datasets.

  • Enhanced User Experience with Navigation and Checkout
    Updates to category navigation, shopping cart functionality, and tiered pricing systems to improve responsiveness and speed for end users.

  • Optimized Background Tasks and Batch Processing
    Improved queue handling, reduced duplication in task queues, and memory-efficient batch processes for large-scale data management.




 




Perfornace Enhancements by Month

January 2024

  • API Validation Enhancements
    Improved API validation processes to enhance system reliability and reduce processing delays.

  • Rendering Speed Optimization
    Updated rendering pipelines to reduce latency in high-traffic storefronts.

February 2024

  • Job Data Cleanup with Storage Control
    Implemented better cleanup routines for redundant job data, improving storage efficiency and reducing processing time.

  • Database Call Reduction
    Optimized database queries across multiple modules, minimizing unnecessary calls and improving performance consistency.

March 2024

  • Activity Log Access Optimization
    Improved access controls to activity logs by transitioning to ACL-based validation, streamlining access management.

  • Maintenance Page Visibility Fix
    Corrected an issue causing slow page refresh rates during maintenance, ensuring user-friendly downtime displays.

April 2024

  • Content Template Enhancements
    Improved the efficiency of content templates by introducing automatic category population in headers and enhancing accessibility features, resulting in faster content management and rendering.

May 2024

  • Optimized Access Permission Synchronization
    Enhanced synchronization speed for user permissions, reducing delays in access control updates.

  • Improved Search Engine Handling for MegaEdit Editor Links
    Reduced overhead and optimized link resolution processes for MegaEdit, enhancing user experience.

  • Queue Handling Enhancements
    Updated queue management logic to eliminate duplicate entries and improve background task efficiency.

June 2024

  • Language & Localization Optimization
    Improved multi-language handling for storefronts, enhancing localization speed and accuracy.

  • Category Navigation & Shopping Cart Performance
    Streamlined navigation and shopping cart processes to deliver faster page load times for browsing and checkout.

July 2024

  • Lazy Loading for Combination Images
    Implemented lazy loading for product combination images, significantly reducing load times for image-heavy pages.

  • Authorization Caching
    Added caching for frequent authorization checks, reducing database hits and speeding up user validation processes.

  • Iframe Performance and Integration Enhancements
    Optimized iframe rendering and stabilized embedding processes for external content.

August 2024

  • Storefront Initialization Optimization
    Improved initialization speed for storefronts, especially during high traffic, via broker optimizations.

  • Insights Address Sync Performance
    Enhanced synchronization of addresses in Metabase, reducing data processing time.

September 2024

  • Improved Performance for Tiered Pricing Products
    Introduced catalog-level settings to optimize loading times for products with complex pricing structures.

  • Batch Process Enhancements
    Updated batch processes for large datasets to reduce memory consumption and processing time.

October 2024

  • Enhanced Category Tree & Media Album Queries
    Streamlined database queries for category browsing and media asset loading, improving responsiveness.

  • Token Lazy Loading
    Reduced latency in token-based authentication by introducing lazy loading for account tokens.

November 2024

  • Catalog Page Performance Optimizations
    Accelerated page load times for catalogs, especially those with extensive product inventories.

  • Ongoing Attribute and Permission Updates
    Continued enhancements to product attribute handling and authorization processes, reducing server load.





7. Security & Access Management

Keeping your platform secure and simplifying user management.

  1. Enhanced Password Capabilities (July)


    •  

      To enhance security, we’ve introduced a new setting in:

      Customer Settings > Password Settings > Require Password Change.

      When enabled, customers created via admin, API, or CSV must change their password upon first login. This does not apply to customers who register via a registration form.

      This setting is enabled by default for new storefronts. We’ve also added the ability to manually expire passwords for any customer, prompting them to change it at their next login, and to require a special character.

      These are again found under Customer Settings > Password Settings.

      The Customer Info tab for individual customers now contains a handy password generator button for admin use, along with the ability for admins to mark a password as expired (prompting the user to enter a new password on next login).









  2. Improved SAML Configuration (October)

    • We've updated the SAML (Security Assertion Markup Language) configuration to streamline the setup process, enhance security, and reduce setup errors for our users. The improvements focus on making essential SAML settings more accessible and reducing the need for in-depth technical knowledge.

       

      What is SSO and SAML?

      Single sign-on (SSO) is an authentication scheme that allows a user to log in with a single ID to any of several related, yet independent, software systems. True single sign-on allows the user to log in once and access services without re-entering authentication factors. 

      Security Assertion Markup Language 2.0 (SAML 2.0) is a version of the SAML standard for exchanging authentication and authorisation identities between security domains. Its an XML-based protocol that uses security tokens to pass information about a user between an Identity Provider (the third party system) and a Service Provider (your Infigo storefront).

      SAML 2.0 enables web-based, cross-domain single sign on (SSO), which helps reduce the administrative overhead of distributing multiple logins for different systems to all of your users.

       

      sso.gif

       

      SAML and SSO Resources

      The Infigo Academy contains helpful resources to get you up and running with SAML and SSO! Click the links below to access them now.

      button_view-tech-workshop.png    button_view-setup-guide.png

       

      What Updates have been Implemented?

      Here's what you can expect from the new SAML configuration experience:

       

      • Enhanced Configuration Interface: Critical settings like "Service Provider Name" and "Server URL" are now presented as distinct fields. This improvement makes it easier to ensure the correct values align with your XML configuration, automatically updating the XML on save.
      • Metadata Accessibility: The interface now includes read-only "Storefront Metadata XML" and a link that can be shared with your Identity Provider (IDP) administrator. With a quick copy feature, these fields make it simpler to integrate SAML by providing metadata details accurately and consistently.
      • Flexible Identity Provider Configuration: New settings for IDP configurations are now accessible, including options like "Allow Unsolicited Responses" and "Enable Assertion Signature Check." These allow more control over response handling and trust validation, supporting a tailored SAML experience based on user needs.
      • Automated Identity Provider Metadata Fetching: To simplify certificate management, users can now enable a feature that fetches identity provider metadata via a URL. This automatically updates certificates from the identity provider, reducing downtime and minimizing manual updates.
      • Default Settings for New Storefronts: New storefronts now come with a default SAML setup to streamline initial configuration. The "SAML Client Enabled" setting, initially disabled, will auto-enable if there’s XML configuration data, making setup faster.
      • Refined Customer Settings: Customer identification settings have been restructured to make SAML integration smoother. With options for “Auto NameID” and attribute-based login, users can authenticate with either usernames or emails without needing custom attribute mappings.
      • Improved Error Handling and Logging: If an SSO login attempt fails, users are redirected to a specific login error page, and details are logged to support troubleshooting. This reduces confusion during setup and simplifies issue resolution.

       

      These changes aim to make SAML setup more intuitive, improve error handling, and ensure that critical settings are both accessible and secure for all users.

8. Additional Technical Documentation & Academy Resources

Pointing attendees to both new and existing resources for deeper dives.

  1. Academy Enhancements

    • Hundreds of new video and written tutorials in the last year.
    • Gradually transferring the Help Centre into the Academy so everything is in one place.
    • Opened up the Academy for quicker, easier use.
    • Continous refinement of the Academy search.
    • Refining and rebuilding the core learning paths
    • Track your completed tutorials
    • Settings Search page
  2. Development Documentation