Picture of Connect: CERM | Working with Estimates | CI_CERM_010

Connect: CERM | Working with Estimates | CI_CERM_010

(CERM) Estimates are generally the equivalent of (Infigo) Quotes . They are the specification of a currently unplaced piece of work. (CERM) Estimates are central to its operation. They act as the basis for all orders being put into the system. Each (CERM) Estimate must be attached to a (CERM) Contact, an individual user. The Connect: CERM integration gives users the ability to explore estimates assigned to their (CERM) Contact entry. From here, they can perform additional actions such as re-ordering, deleting and viewing the order history.

Tutorial Video Transcript

A transcript of our tutorial video, ensuring you can find exactly what you need, when you need it.

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CERM estimates are

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generally the equivalent of Infigo quotes.

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They are the specification
of a currently unplaced piece of work.

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CERM estimates are central
to its operation.

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They act as the basis for all orders
being put into the system.

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Each CERM estimate
must be attached to a CERM contact,

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which is also an individual user.

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The Connect CERM Integration
gives users the ability

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to explore estimates
assigned to the CERM contact entry.

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From here, we can perform
additional actions such as re-ordering,

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deleting and viewing the order history.

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So let's take a look at this capability.

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We're going

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to start on the actual storefront itself,
and we're viewing our storefront

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now as if we were our end user
just navigating the site.

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What I'm going to do, first of all, is
go to the my order section.

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So this is assuming
that the user is logged in as already done

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some work in here.

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So they've already placed some orders,
they've already got some estimates.

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So they've got
things associated with their

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contact accounts.

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And Infigo customer account,

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we're going to start off
by navigating to my orders.

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So go to the my account section
and then my orders.

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The CERM estimates can be viewed on the
my orders page

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when viewing the storefront frontend
and this will be available

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to your Infigo customers

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when they connect

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CERM plug it in is active
users will have access to additional tabs

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on the My accounts page.

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So these are the additional tabs.

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We have estimates,
we have products and we have orders.

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So these tabs are available.

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If you've got the plug in activated

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and these have an active link
with your CERM system

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and will display up to date information

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on those three elements.

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Now bear in mind that these three tabs
are using CERM terminology.

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So CERM estimates
we might call quotes within Infigo.

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CERM products we might call
jobs is the closest probably analogy

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within Infigo

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And then we have orders
which are the actual placed

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pieces of

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work essentially.

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Okay.

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So we're going to begin
by clicking on estimates.

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So CERM is very strict that CERM estimates

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must always
be assigned to a particular user

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when navigating a storefront
and pricing Infigo products

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as a non logged in user
all created, CERM estimates

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will be assigned to a generic web user
that we've discussed in other tutorials,

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the idea of which is specified
in the Connect's

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integration settings.

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When accessing the estimates page,
the logged in user, CERM

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estimates will be displayed
which are assigned to that particular

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logged in user, and these may have been
created in several different ways.

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So the CERM estimates
could have been created

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within CERM themselves
and assigned to this particular user.

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CERM estimate it could have been created
as the logged in user.

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Browse to the Infigo product catalog.

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Or, the CERM

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estimates were created and initially
assigned to the generic web user,

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but were then duplicated and assigned
to the current and Infigo customer

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when they then logged in.

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So this page
that we're seeing here is Paginated,

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meaning that only a certain number of CERM
estimates are displayed at any one time.

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This ensures that we can maintain
a high speed link between the two systems,

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as only a limited dataset
is being requested at any one time.

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If you want to see more estimates,
you can either change the number

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shown per page, or if you scroll down,
you can scroll to different pages

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of estimates that are available
on that particular account.

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So let's talk about
some of the capabilities we have on here.

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We do have the ability

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to modify the reference ID,
so this is assigned automatically.

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If you want to give it a bit
more of a representative name

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to a particular estimate,
you can do so just by clicking on it.

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We then have some various bits
of information

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associated with the estimate
that will have been drawn from CERM.

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So project ID, description,
size, substrate and packaging.

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You can show in high different variations
of those columns using the auto gear

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icon up there and just selecting
which ones of these are visible.

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Now coming over to the products

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column here, so just a brief
reminder again on terminology.

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So CERM products,
which is what this represents,

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is the equivalent
or nearest equivalent of a in job.

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So it's an ordered item
generated from the CERM estimate.

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So here product
refers to the CERM version of it.

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So this link will display
how many CERM products

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have been created
from this particular CERM estimate.

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So clicking on this link will navigate
to the products tab that we see up here

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on the My Accounts page
where individual products can be viewed.

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And this particular tab is going
to be covered in a different tutorial

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coming a bit further across.

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We have some additional actions
that are available

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to the view of the estimates page.

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So the first thing we have is delete
and this will hide that particular item

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Next, we have estimate.

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So click this button to see additional
information on that particular estimate

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and to investigate associated costs.

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So a pop up will display,
as you can see here, primarily showing

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specification information related to that
particular set of estimates.

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These values can't be changed as the CERM
estimate is fixed in that respect.

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And any changes to those values would
require a new CERM estimate to be created.

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What we can do on this page as well,
though, is to simulate

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a different number of products
in different quantities

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so users

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can specify a number of CERM products
that they want to simulate.

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So let's say

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50, for example,

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and I can specify
a number of example quantities

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which you can put in those boxes there

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and then clicking simulate will calculate

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the cost of those different quantities.

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And those are displayed
at the bottom of the screen here.

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Okay.

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So the next option we have available,

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they're currently labeled as add
to baskets, but it may be relabeled

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sometime in the near future
to reorder or something like that.

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The Baskets icon

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on the estimates page allows for the CERM
estimate to be reordered.

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And CERM products
created from that particular estimate.

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So users would reorder from a CERM
estimate in situations

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where generic specification
version of the label is the same.

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However, the new artwork file is required.

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So consider for example, a
a drinks can label.

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The size and material of the label
may be identical to the CERM estimate.

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However, the artwork might differ
if there's a new offering,

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if it's a new

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offering from the users, business

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users won't be able to change
the main specification of this estimate,

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as this would require a new CERM
estimate to be created.

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Users can however manually enter
a new CERM product ID and CERM product

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description to be sent to the CERM system
when that particular order

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is placed.

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So let's just click on one of those
just to show you what I mean.

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So if I go at to basket,
you'll see I got taken to a version

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of the product landing page

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where I can't really change
many things in here.

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So this particular specification
doesn't have the product ID

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or the product description included.

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So I can't even change those.

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And the rest of that specification,
I can't change either because that's

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associated with an estimate.

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So those specifications are fixed.

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I can, however,
still upload a new piece of artwork.

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So if I went to start at this point,

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it would give me the option to

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to that new artwork.

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Now uploading the artwork
at this stage is optional.

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This can also be carried out
once the CERM product has been created

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from this estimate.

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And again, this will be discussed
in a different tutorial.

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Now, a note
on reordering from CERM estimates.

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This will result in the utilization
of one of the master underscore

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Infigo product templates
that we discussed in a previous tutorial.

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This allows these estimates to be utilized

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in a context of an Infigo
multipart product

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as the user is uploading a new artwork,
the Infigo multi-part product

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will be utilized
and has to be utilized in order to upload

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some new artwork file

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uses and adds the CERM estimate

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to their basket
as an Infigo multipart product.

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And then they can proceed through the
checkout process as they normally would

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once place
the CERM estimate will still be visible

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within the estimates tab
with the same options available.

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However, the number of products
within the products column will increase.

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This is because a new product
has been created

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from the CERM estimate
and then associated with it.

 

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