Picture of Product Cross-Selling | GT_PR_013

Product Cross-Selling | GT_PR_013

This tutorial discusses the ability to assign products as cross-sell products to another products. This means when your main product is added to basket and the user is taken to the basket page, additional items are shown as possible products they would be interested in.

Tutorial Video Transcript

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This tutorial
discusses the ability to assign products

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as cross-sell products to another product.

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This means when your main product
is added to the basket

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and the user is taken to the basket page,
additional items are shown as possible

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products that they might be interested
in purchasing.

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So the first thing we need to do here
is to actually create some products

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or make sure that we have the relevant
products available.

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So first, we'll navigate
to our product management area.

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You should identify a main product.

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So this is the one on which
you will apply products to cross-sell.

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And then, of course, you want the products

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that you want to apply
as the products to be cross sold.

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On the product that we wish

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to assign additional products
to cross-sell, I'm going to click on Edit

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and then navigate to the Cross-sells tab.

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I can see we already have

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a couple of cross-sell
example products assigned here.

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We can add more or we can remove them
if we want to.

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If I go to add new cross-sell product
that gives me a separate pop

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up of all of the available products
I can assign as a cross-sell product.

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I can check one or check multiple
and then click on Save,

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and then those products will be amended

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into that list.

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Make sure you click on
Save to confirm those changes.

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And then the next thing we need to do
is to navigate to our basket settings.

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So we need to define within the settings

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how we wish cross-selling to be displayed.

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So what needs to be configured once for
all of the products on your storefront?

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So navigate to the basket settings.

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Scroll
right down to the bottom of your page

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and there you'll find a cross-sell
section.

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There's only three options in here.

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One is the number of cross-sells.

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So the number of cross-sells defines
how many cross-sell

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products to show as a maximum.

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This comes into play if you have
a large number of cross-sell products.

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For example,
if you have multiple items in your basket,

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each with one or more cross-sell products,
you don't want it to be showing.

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So let's say 20 or 30 cross-sell products.

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That's just too much.

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So you can control what the maximum number
it's.

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You've also got the ability
to show number of cross-sell products

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per page.

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The third option we've got here
is the cross-sell mode.

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So this controls how cross-sell products

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are displayed
within the basket pages self.

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And we'll begin with the inline option.

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Scroll to the top of the page

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and click Save.

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What I'm going to do

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next is just navigate
to my public storefront

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and add my main product to the basket.

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And what we'll see
when we get taken to the basket page

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is that our inline cross-sell

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mode shows the cross-sell products
as part of the basket

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page itself.

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Now let's return to the basket settings.

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And this time we're going to select pop up

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as our cross-sell moat

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and then click Save Again.

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Now, if I return to our basket
and I'll just refresh that page,

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we should see those cross-sells
being shown in a different way.

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So instead of being inline
on the actual basket, page itself

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will now see the separate pop up window
allowing us access

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or recommending to us those same products.

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So we can access those products
directly from here.

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And if we cancel them,
we have got the ability to bring that

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back up as well,
just by clicking show cross-sells.

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Of course we can rename this text string
the same as we would with any other

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text string within Infigo.

 

Incomplete
Step by Step Guide

Product Cross-Selling | GT_PR_013

This tutorial discusses the ability to assign products as cross-sell products to another products. This means when your main product is added to basket and the user is taken to the basket page, additional items are shown as possible products they would be interested in.

Creation Date: Oct 04, 2023
Created By: Sam Webster

1. Create your products

Navigate to Product Management and ensure you have the relevant products created.

You should identify a "main" product (on which you will apply products to cross-sell) and the products that will be cross-sold.

Create your products

2. Click Edit on the product you wish to assign cross-sell products to

Click Edit on the product you wish to assign cross-sell products to

3. Click on Cross-sells

Click on Cross-sells

4. Click Add new cross-sell product

Click Add new cross-sell product

5. You will be shown a list of available products available to assign as cross-sell prodcts

Select one or more products you wish to assign as cross sell products.

You will be shown a list of available products available to assign as cross-sell prodcts

6. Click on Save

Click on Save

7. These products will now be displayed in the cross-sell list

These products will now be displayed in the cross-sell list

8. Click on Save

Click on Save

9. Navigate to Basket Settings

Next, we need to define within the settings how we wish cross-selling to be displayed.

This only needs to be configured once for all products.

Navigate to Basket Settings

10. Navigate to the Cross-Sells section of options

Navigate to the Cross-Sells section of options

11. Define Number of Cross-Sells and mode

Number of Cross-Sells defines how many Cross-Sell products to show as a maximum.

This comes into play if you have a large number of cross-sell products. For example, multiple items in your basket each with one or more cross-sell products.

Cross-Sells mode controls how cross-sell products are displayed within the basket. We will begin with the Inline mode selected.

Define Number of Cross-Sells and mode

12. Click on Save

Click on Save

13. Click on Public store

Click on Public store

14. Add your main product to the basket

Add your main product to the basket

15. Inline cross-sells mode will show the cross-sell items as part of the basket page

Inline cross-sells mode will show the cross-sell items as part of the basket page

16. Return to the Basket settings and select Pop-Up from Cross-sells mode

This option will display a separate pop-up box of cross-sell products instead of including them in the main content of the basket page.

Return to the Basket settings and select Pop-Up from Cross-sells mode

17. Click on Save

Click on Save

18. Returning to the basket, we can see how the pop-up cross-sells mode looks

Returning to the basket, we can see how the pop-up cross-sells mode looks
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