What's New in Infigo | April 2025

Welcome to our monthly update, looking back at April 2025.

Read on to learn about all the exciting new features and enhancements made available to our customers in the month of April.

Remember, this is only a selection of the most eye-catching changes. You can take a look at our full release notes for this month for a more complete list of new features, updates and fixes..

Go To Full Release Notes

Upcoming Webinar | What's New in Infigo (January - May 2025)

Date: 14th May 2025, 3pm BST

Join us for our upcoming Infigo Academy webinar, "What's New in Infigo (January - May 2025)," where we'll showcase the most exciting new features and enhancements introduced to the Infigo platform so far this year.

In this session, you'll discover how our latest updates can streamline your workflow, enhance customer interactions, and improve overall efficiency. Here are just a few of the highlights:

Enhanced Asset Management: Learn about our intuitive Album Management System, featuring advanced folder structures, seamless integration with design tools, and powerful sharing options to optimize your digital asset workflow.
Flexible Payment Processing: See how our new "Capture Payments on Approval" feature ensures accuracy and flexibility by allowing order adjustments before payment is finalized, streamlining the approval process and reducing billing errors.
Advanced Email Notifications: Explore enhanced email notification settings, offering greater control and customization to ensure all relevant parties receive essential order updates clearly and efficiently.
Improved File Handling and Image Support: Find out about our expanded support for WebP images, delivering faster loading times and improved website performance, and discover easier ways to download and manage files directly from your workflow.
Efficient Storefront Management: Get insights into our powerful new inheritance features for storefront creation, allowing seamless management of content and settings across multiple storefronts, reducing duplication and simplifying maintenance.

These are just a few examples of what we have in store. Reserve your spot now to ensure you're making the most of these powerful new capabilities!

Register on the Livestorm Site

Or use the form below 👇

PCI Compliant Payment Plugins

From mid-2025, the latest PCI DSS rules insist that card details are entered on a page served directly by the payment provider, not inside your storefront. To keep you compliant, we’ve rebuilt various gateways so checkout now hops to a secure, provider‑hosted window (much like PayPal or Stripe) and then returns to the confirmation screen. Your ordering flow, reporting and refund tools stay exactly the same.

Find some information on our various updated plugins, below.

Opayo (Sage Pay) V2 – Hosted Payment Session

• Checkout now redirects customers to an Opayo‑hosted payment page and then returns them to your store, so card data never passes through your servers.
• The new redirect flow is fully PCI‑DSS compliant and replaces the previous in‑page iframe.
• Branding is handled only through Header and Footer rich‑text fields; the old Title, Logo and Extended Footer fields are no longer used (their content is preserved for reference).
• Capture, refund and void processes remain exactly the same.
• The original Sage Pay plugin is still available for a limited transition period.

Authorize.Net V2 – Hosted Redirect Flow

Shoppers are briefly redirected to Authorize.Net’s Accept Hosted page and return automatically, with no card data on your servers
• Same capture, void and refund workflow as before
• Header & footer branding only, for maximum security
• Legacy iframe plugin kept for a short transition period

Cybersource V2 – Secure Microform Checkout

• Card number and CVV are captured in Cybersource Flex Microform fields hosted by Cybersource, keeping you in SAQ A
• Built‑in 3‑D Secure v2 and support for Visa, Mastercard, Amex, Discover and more
• Multi‑currency authorise‑now/capture‑later or instant‑capture modes
• Full and partial refunds, voids and optional real‑time webhook updates
• Quick branding with rich‑text Header and Footer zones

Because the payment form is now hosted off‑site, only two areas can be branded: Header Content (above the form) and Footer Content (below it).

Edit these in Admin ▶ Configuration ▶ Payment Methods ▶ Configure [plugin] ▶ Content Editor.

For certain plugins, the old Title, Logo URL and Footer Content Extended fields are retained on the same screen for easy copy‑and‑paste reference, but they no longer appear on the live payment page.

Multipart Upload — Now Accepts More Than Just PDFs

Multipart products can now accept Adobe Illustrator (.ai), Photoshop (.psd) and PostScript/EPS (.eps / application/postscript) files. You can also enable JPEG/PNG on a per‑product basis instead of relying on the storefront‑wide “Allow images” switch. Existing PDF‑only setups remain untouched.

Already supported	New per‑product options
PDF (always)	PSD (.psd)
JPG, PNG (previously via global toggle)	AI (.ai)
	EPS / PostScript (.eps / application/postscript)

What customers see

Nothing changes in the wizard: they upload the file, Add to Basket appears, and there’s still no preview step for asset‑type parts.

What you do in Admin

Add (or extend) <AllowedMimeTypes> inside each relevant <ItemContent> block:

Leave the tag out and Multipart falls back to the storefront defaults (PDF only, plus any globally‑enabled images)

Why you’ll care

Fewer “Can I send an Illustrator file?” tickets.
Customers no longer need to convert artwork before ordering.
Existing products keep working—no forced migrations.

Learn About This Feature Use Our Beta MultiPart Product Config Builder Learn More About MultiPart Products

Checkout Attributes by Department (and more) using Usage Rules

Need to collect differing information at checkout depending on who’s ordering? You can now hide or show checkout attributes for specific departments, customer roles or any of the other familiar usage‑rule criteria.

Admins will find a new “Usage rules” button beside each checkout attribute, letting you decide exactly who sees which field. The same flexible engine that already controls payment and delivery visibility now powers checkout questions too.

Highlights

Re‑uses the proven Usage Rules engine – no new concepts to learn.
Supports Department, Role, Store, Country and all existing requirement types.
Respect Allow single rule match setting for fine‑grained control.
Safe‑delete: removing an attribute also removes its rules automatically.

Learn About This Feature Learn More About Checkout Attributes Learn More About Usage Rules (On Payment and Shipping)

Album Management – Bulk Download & Enhanced Permissions

Album Management received further updates this month. Your users can collect artwork in one zip, shared content is better protected, and the interface feels snappier and clearer all round—no extra setup needed on your side.

Bulk download images – Tick several items and hit Download to receive one ZIP file in seconds.
Safer shared albums – Registered users can no longer delete images they didn’t upload, keeping shared content intact.
Cleaner notifications – Replacing an image now shows a single success message instead of two.
Faster page interaction – The loading spinner now appears only over the album area, so the rest of the page stays usable.
Improved visibility –
• Department share tags now appear even when the viewer isn’t in a department.
• The default page size you set in Media Album Settings is honoured on first load.

Learn More About Our Album Management Capabilities

Default Pre-flight & Fix Profiles for Multipart Uploads

Setting up multipart products just became easier. Two new dropdowns let you pick a default Check profile (to flag issues) and a default Fix profile (to auto‑correct them) for every upload section in the product. If a part already specifies its own profile in the XML, that profile still takes priority—so power users keep full granular control, while everyone else gets a quick, reliable fallback.

At a glance

Global defaults – choose once and every section inherits the profile, unless XML says otherwise.
XML always wins – any <CheckProfile> or <FixProfile> node present in a part’s XML overrides the dropdown selection.
Consistent shopper experience – the validation step looks the same; you spend less time editing XML.
Optional toggle to let customers download the automatically fixed file after upload.
Cleaner configuration screen with on‑hover hints for faster setup.

Learn More About Using Pitstop Profiles in Infigo

Navigate Faster with “Go to” Buttons in Product & Variant Management

The “Go to” buttons provide one-click shortcuts from a product variant or product group straight to the linked object you just selected—whether that is a Product Group, Pricing Script, Production Restriction, or (in MegaEdit) a soft-coded Script.
They appear inline with the drop-down field, share the same look-and-feel as the Connect-Flow control, and disappear automatically when None is chosen. For hard-coded (read-only) scripts the button is shown disabled with an explanatory tooltip, preventing accidental edits.

Where you are	Button shown	Opens
Product Variant → Product Group field	Go to group	Product Group edit page
Product Variant → Attach a price script	Go to script	Pricing Script edit page
Product Variant → Production restriction	Go to restriction	Production Restriction edit page
Product Group → Attach a price script	Go to script	Pricing Script edit page
Product Group → Production restriction	Go to restriction	Production Restriction edit page
ME Product → Scripts tab (soft-coded only)	Go to script	Script edit page

Add identical Scope & Target to both “Access Permissions” and “Stock Management” rules

You can now save an Access Permission Rule and a Stock Management Rule that share the same Scope and Target.

Key points

Same scope/target, different rule types – the validator now treats Access Permission and Stock Management rules separately, so identical criteria are allowed.
Simpler admin workflow – add an access rule, switch tabs, add the matching stock rule; both save without errors.
No change to existing rules – anything already in place keeps working exactly as before.
Duplicate protection still in place within each tab – if you try to add two Access Permission rules (or two Stock Management rules) with identical scope and target, the system will still block the true duplicate.

How to try it

Admin ▸ Advanced Rules ▸ Access Permissions – create or edit a rule for your chosen scope/target.
Switch to Stock Management, add a new rule, reuse the same scope/target, set your stock behaviour, and save.
Confirm both rules appear in their respective grids and perform independently in storefront actions.

That’s it—one less hurdle when aligning visibility controls with stock handling.

Learn More About Access Permissions Learn More About Stock Management

Connect: printIQ | Bi‑directional Order & Job Cancellation

Managing orders in multiple systems just got easier.
When you cancel a job or an order in either PrintIQ or your Infigo storefront, the matching record is now automatically cancelled in the other system—helping everyone stay in sync.

Works for orders and jobs created through Connect: printIQ
Handles print‑on‑demand and custom products in both directions
Stock items: cancellation flows from PrintIQ to Infigo (Infigo‑initiated stock cancellations will follow once supported by PrintIQ)
No additional plugins or updates required—just enable the new webhook in PrintIQ

Learn About This Feature Learn More About our Connect: printIQ Plugin

Dynamic Shipping Rates via Connect: Scripting

Your storefronts can now pull live, custom shipping prices straight from a Megascript. Simply attach a script to the new Get Shipping Options setting and Infigo will display the returned rates at checkout, alongside your regular delivery methods. No compiled plugin required—perfect for integrating carriers, MIS systems, or bespoke pricing rules.

Highlights

New Get Shipping Options toggle inside Connect → MIS.Scripting
Script receives cart, customer, and address data to calculate rates exactly as you need
Supports multiple services per call (name, code, cost, delivery‑day offset, warnings, CSS class, etc.)
Uses the existing External Reference mapping so your branded Delivery Methods stay in sync
Works alongside existing shipping plugins; disable at any time

Note: This feature requires the use of the separate Scripting module.

Learn About This Feature See Our MegaScript Documentation

Improvements to the Order Email Table

The “Responsive Tables” toggle in Infigo Email Message Template Settings rebuilds the order‑items table so confirmation and shipping emails stay neat on any screen. When enabled, table cells stack vertically and centre‑align, padding and typography prevent long attribute values or prices from wrapping awkwardly, and you can even display up to two thumbnail images per product.

Expand the tabs below to learn more about these features.

Responsive Tables

Order-confirmation and shipping emails sometimes display awkwardly on smaller screens or when they contain an excess of information. For example, long product names, complex attribute values or high digit prices may push data onto multiple lines, and the layout can feel cramped. A new Responsive table toggle inside Configuration → Settings → Email Message Template Settings adds a mobile-first version of the product table that keeps values together and improves readability without changing any of the fundamental data contained within it.

The responsive table uses only inline styles supported by major email clients, so it should display consistently in Outlook, Gmail, Apple Mail and most mobile apps. No other email templates or tokens are affected unless they reference the same %Order.Product(s)% table; those templates will respect the toggle in exactly the same way.

Learn About This Feature

Show up to 2 Product Images Per Order Line in your Order Emails

When set to Responsive Tables (as seen above), your order-confirmation and shipping emails can now include two thumbnail images per product, giving customers a clearer view of what they bought or what is on its way.

Simply switch the message template to Responsive table mode, choose the new Number of images to show option, and Infigo will do the rest.

Key points

Works in Order Paid and Order Shipped templates (or any template using the Order.Product(s) placeholder).
Choose 1 or 2 images per product.
Requires Show Product Images and Responsive table to be enabled.
Compatible with stock and static items out of the box, however MegaEdit products will need their Max # of basket images setting raised to two.