What's New in Infigo | April 2026

Welcome to our April 2026 product update - a month focused on smarter integrations, streamlined workflows, and improved checkout experiences.

This month, we’ve introduced updates designed to give admins more control over integrations, approvals, shipping logic, and customer management, while also making everyday storefront experiences cleaner and easier to navigate.

Highlights include automated Tharstern customer linking, expanded SiteFlow attribute support, department-level approval workflows, simplified delivery options at checkout, and more flexible order processing fees. We’ve also continued improving platform usability with enhanced PrintIQ configuration guidance, refreshed admin interfaces, and behind-the-scenes performance and scalability improvements.

If you’d like the full technical breakdown of everything released this month, you’ll still find the complete release notes by clicking the button below ⬇️

Contents

Smarter Customer Linking for Tharstern Orders

Tharstern integrations can now link or create customer records at the point an order is placed.

Instead of relying on a generic customer code for all web orders, Infigo can search Tharstern by customer email, link to an existing customer where possible, or create a new Tharstern customer when needed. This helps keep order data cleaner, supports customer-specific pricing, and makes downstream CRM and marketing workflows more accurate.


Send Specification Attributes to SiteFlow

SiteFlow integrations can now use specification attributes as well as standard product attributes.

This gives admins more flexibility when mapping product configuration data into SiteFlow, especially when certain information should not be shown to customers on the storefront. Attribute selection has also been improved with searchable dropdowns, making mappings clearer and easier to manage.


Department-Level Approvers for Approval Workflows

Approval workflows can now use department-level approvers, making it much easier to manage large user bases.

Instead of assigning approvers to every user individually, admins can set an approver at department level. Users in that department can then inherit the department approver automatically, while still allowing user-specific approvers to override the default where needed.

This is especially useful for organisations using SSO and departments, helping reduce admin overhead and keep approval routing up to date as users move between teams.


Control Shipping Options by Destination Country

You can now show or hide shipping methods based on the customer’s selected shipping country.

This gives you more control when using multiple shipping providers, such as fixed rates for local deliveries and live carrier rates for international orders. By applying country-based usage rules, you can keep checkout relevant and only show the delivery options that make sense for each destination.


Simpler Delivery Options at Checkout

You can now control how many delivery options are shown to customers during checkout.

Instead of overwhelming users with every available shipping method, you can display only the most relevant options first, sorted by price. If enabled, customers can still choose to “show more” and view the full list.

This makes checkout cleaner, faster, and easier to navigate.


More Flexible Order Processing Fees

You can now apply order processing fees to the full order total, including shipping and tax - not just the product subtotal.

This gives you more accurate control over how fees are calculated, helping you better cover payment costs and ensure consistency across checkout, invoices, and reporting.


Improved PrintIQ settings experience with better guidance and validation

We’ve improved the PrintIQ integration settings page to make configuration clearer, safer, and easier to validate.

This introduces better guidance for key fields, improved organisation of settings, and enhanced validation when testing your connection.


Control Quote Titles Sent to PrintIQ

PrintIQ quote titles can now be controlled directly from the PrintIQ plugin settings.

A new Job Title value setting lets admins choose whether Infigo sends no title, the custom name, the product name, or the custom name with a fallback to the product name. This helps keep PrintIQ quote naming consistent and gives teams more control over how products appear in PrintIQ.

For new setups, the default is to let PrintIQ use its own SKU/title. Existing setups keep their previous behaviour to avoid disruption.


Quick Customer Admin Links in Registration Emails

New customer registration emails can now include a direct link to the customer’s admin profile.

Instead of searching manually for newly registered users in Admin, store owners can click straight through from the notification email to review and manage the customer record. This makes approval and account review workflows faster and more efficient.


Product Groups list gets a refreshed design

We’ve updated the Product Groups list with a refreshed and more modern interface, improving usability, layout clarity, and overall consistency across the admin area.

This update introduces a cleaner table layout, improved spacing, and enhanced controls to make managing product groups easier and more intuitive. It is a part of our ongoing effort to modernise admin list views and improve day-to-day usability.


Platform Performance, Security & Scalability Improvements

We’ve made behind-the-scenes improvements to boost performance, strengthen API security, and better support high-traffic and multi-instance environments.

This means faster load times, improved reliability, and a more scalable platform as your storefront grows.


Incomplete