Q: Can I add two external IDs to a single customer in a single Storefront for use with the PrintIQ integration?
A: No. The system supports only a one-to-one relationship. One customer to one linked External ID on a single storefront.
Q: I'm getting this error when placing a order: Unable to accept a quote that has unpriced lines
The Full MIS failed message:
Connect Failed
Connect Create Order call failed for plugin Mis.PrintIQ. Connect PrintIQ: This job was not sent. QuoteNo: Qxxxxxx was not marked as accepted. Accept Quote API Call was not successful for QuoteNo - Qxxxxxx. The Error Message - Unable to accept a quote that has unpriced lines
A: This error normally means part of the quote failed to price, so it can't be accepted. Print IQ usually asks customers to ensure the product's price within PIQ before adding to Infigo, this usually stops the error occurring.