Show details for What's New in Infigo | November 2025

What's New in Infigo | November 2025

Welcome to our monthly update, looking back at November 2025.

November’s releases focus on three big areas: better editing and storefront experiences, stronger integrations, and more powerful tools for admins and back office teams.

⭐ The Highlights

  • Square payments for smoother checkout

  • Multipart support for Shopify

  • Royal Mail V3 shipping integration

  • Better Printess and CERM workflows

  • Improved embedded editor experience

  • Useful admin enhancements and extra controls

This article focuses on what actually matters to you day-to-day.

If you want the full technical release notes, you’ll still find them by clicking the button below ⬇️

Go To Full Release Notes

Contents

Upcoming Webinar | Getting Results with Infigo Insights: Tiers, Access & Practical Reporting

Date: Wednesday, 17th December 2025 - 03:00 PM (GMT)

Cut through the confusion and get practical with Infigo Insights. In under an hour, we’ll clarify what each subscription tier enables, where reports and dashboards differ, and how to set up the right permissions, including an “Insights-only” role, so the right people see the right data.

You’ll leave with

✅ A clear map of Pro vs Enterprise capabilities (including importing dashboards vs importing reports). 

✅ Step-by-step understanding of Insights permissions and an “Insights-only” setup. 

✅ Working examples for standard and custom reporting, plus how to schedule/email dashboard views. 

 

Click the button below for more details! 

Register on Microsoft Teams

Sell Multipart Products Through Shopify

Multipart products are now supported in the Shopify integration. Customers can configure and order multipart items through Shopify, while the orders are correctly mapped and processed in Infigo. This brings multipart into line with the rest of the Shopify integration, especially for more complex products.


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Take Card Payments with Square 💳

A new Square payment gateway is now available. It supports taking card payments in multiple currencies, with flexible capture modes including a dedicated test flow that lets teams place test orders and capture payments later from “My Account”.

The integration is 3-D Secure aware using Square’s test cards, and can be configured either via plugin settings or central payment configuration. Payments are enforced in the correct currency for each Square account to keep settlement tidy.


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Automatically send Printess files to your production folder

The Printess connection now supports automatically copying generated outputs to a configured production folder whenever “Auto Copy to Hotfolder” is enabled. This works across digital, base and dynamic Printess products. As part of this update, guest user migration has been improved so orders and outputs remain correctly associated when a guest account is upgraded to a registered user.


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Extras and Add-Ons now show clearly on your PrintIQ System

Checkout attributes with price adjustments can now be sent to PrintIQ MIS systems as separate line items, using configured external references. The integration passes through the associated price adjustments, whether they come from attribute pricing or custom pricing scripts, so the totals in the MIS match what customers see on the storefront.

If an external ID cannot be resolved, a clear error is raised that identifies which checkout attribute needs attention.


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Easier Guest Checkout via CERM Integration

One of our MIS integrations, CERM, now supports more flexible customer synchronisation and guest checkout flows. Customers are created and synced reliably for both guest and registered orders without generating large numbers of duplicates. A configurable “web customer identification” string is written to a dedicated customer field and used to filter which records are synced, allowing storefront-specific reporting and more control over which customers cross between systems.

The “create customers in MIS” behaviour is now a clear three-mode setting (Disabled, On Registration or On Place Order), and registration messaging has been updated so existing synced customers are nudged to reset their password rather than creating a duplicate account. The customer sync process can also ensure that Infigo customers with orders are correctly linked to their MIS counterparts and provides basic feedback on the last sync run.

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Turn CERM Estimates into reusable products in one step

You can now convert CERM Estimates directly into product variants without placing an order first or navigating via the product page. This makes it simple to turn frequently used estimate configurations into reusable products and speeds up workflows where quotes often become standard offerings.

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Royal Mail V3 delivery options at checkout

The Easypost connection now includes a built-in Royal Mail V3 carrier and its services. Once valid Easypost API credentials are configured, admins can manage Royal Mail V3 services directly in the plugin, and eligible services will automatically appear as delivery options at checkout without extra mapping work.


Use the Multipart Editor fully inside Embedded Editors via iFrame

The multipart editor can now be used end-to-end inside an embedded editor (for example, when the editor appears inside another site or app). Users can upload files, configure parts and place orders from within the embedded experience, while all the usual multipart behaviour is preserved.

The editor “CreateJob” API has also been extended so external systems can create multipart jobs and receive an editor link that opens directly in embedded mode. For multipart jobs, variable items are not validated or consumed by this endpoint, matching the current behaviour of multipart flows.

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Clearer preview and add-to-basket flow for Multipart products

Multipart products now have a clearer, more reliable add-to-basket experience. The preview step is distinct from the final add-to-basket action, with separate buttons when preview is optional.

While a preview is generating, actions such as Download preview, Approve, Add to basket and Save are temporarily disabled so users don’t accidentally move on with an incomplete preview. If preview generation takes longer than expected, a friendly message appears and users can still continue without waiting.

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More accurate text formatting for Invent templates created via InDesign

MegaEdit now handles InDesign-based text fields more accurately. When text is replaced or updated from storefront data, the content, formatting and placement are preserved more closely to the original InDesign setup. These improvements are scoped specifically to InDesign text replacement and do not alter unrelated MegaEdit behaviour.

Easier-to-use product and admin lists

The Product Management table and several other admin lists have been updated with a refreshed, consistent styling and more practical behaviour. Product names can wrap over two lines before being truncated, clicking a product name once again opens the edit page, and a new “Go to product” button near the search field opens the single matching product or a focused list of results.

Global list page size settings are shared across affected tables, columns can be reordered by dragging and dropping, and filters and status indicators have been streamlined to make managing large catalogues much more comfortable.

More useful system logs for Advanced Users

The logging area has been extended with a richer, more flexible experience for customer-facing logs. Access can be controlled via granular permissions to allow specific log levels, and logs can be filtered by account, InstanceId and precise date/time down to seconds.

Background task logs have been consolidated into an extended system log area and older, less useful tabs have been removed, resulting in cleaner, more actionable log views for support teams and advanced users.

Admins can see live changes even when caching is on

There is now an option to disable OutputCache specifically for admin users while leaving it enabled for storefront customers. With this setting, admins can reliably use tools such as Pricing Layout Manager and Content Overlay without running into cached page issues, while shoppers continue to benefit from fast, cached pages.

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