Show details for The difference between platform and storefront | CORE_002

The difference between platform and storefront | CORE_002

This tutorial explains the essential difference between Platform and Storefront in Infigo, so you can make changes in the correct place and avoid the common mistake of updating the right setting at the wrong scope. You’ll learn that the Platform is the overall environment that can contain multiple storefronts, while a Storefront is the specific customer-facing shop experience. It also outlines which types of work typically belong at storefront level (catalogue, design, customer journey) versus platform level (shared services, integrations, admin-wide controls), and shows a quick way to confirm where you are by checking the top-right of the admin screen for the switch storefront icon and the active storefront name.

Tutorial Video Transcript

0:00 In Infigo, you'll hear two terms constantly, Platform and Storefront. If you understand this difference early, everything else becomes simpler and you'll avoid the classic mistake of changing the right setting in the wrong place.
0:15 Think of the platform as the umbrella system, the environment that can contain one or more storefronts. A storefront is the actual customer-facing site where users browse products add to basket and So the platform is the container.
0:30 With container and shared controls, the storefront is one specific shop experience. This matters because Infigo Admin is one place, but your changes can apply at different scopes.
0:43 Some settings are storefront-specific, meaning they affect only the storefront you're currently working on. Other settings are platform level, meaning they affect the wider environment, sometimes across multiple storefronts.
0:55 Use storefront level when you're shaping the experience of a specific shop. Typical storefront level work includes building your catalogue, categories, products, and what appears on the site, designing the storefront's look and feel, branding, content, and homepage elements, and configuring the customer
1:14 journey, so how browsing and checkout behaves on that particular storefront. If you're thinking, this affects what my customer sees on this site, you're usually going to need to be in storefront mode.
1:26 Use platform level when you're working on the environment itself, the stuff that sits above any single storefront.
1:34 Typical platform level work includes managing settings that need to be consistent across the environment, connecting shared services or integrations that shouldn't be reconfigured per storefront, admin level controls that apply beyond one specific customer-facing site, and managing or switching between
1:52 modes. multiple storefronts if you have them. If you're thinking this should apply beyond one storefront, that's your cue to check you're operating at platform scope.
2:03 With that in mind, here's the simplest rule of thumb. if the change is about what the customers see and do in a specific shop, that is storefront.
2:12 If the change is about how the environment operates overall, that is platform. The most common mistake isn't picking the wrong setting, it's being in the wrong storefront when you change it.
2:26 do a quick mental check. Am I in the right storefront and am I intending a storefront level change or a platform level change?
2:33 Once you've logged in to your platform, the easiest way to identify the storefront or the platform level that you're on is to look at the top right of your screen.
2:43 If you can see the switch storefront icon, that's a immediate indicator that you're operating at your platform level because you can access multiple storefronts.
2:53 If you can't see this, you're likely operating at storefront level. Next to that, you'll see some text showing the current storefront that we have active.
3:01 Very useful in making sure you're working in the correct environment. the next tutorial, we'll make admin navigation fast and painless.
3:09 We'll look at how to move around confidently, find settings quickly, and avoid getting lost whilst you start your storefront build.

Incomplete
Guide

Understanding Infigo: Platform vs. Storefront

 

1. Introduction to Key Terms 0:00

  • Infigo uses two main terms: Platform and Storefront.

  • Understanding the difference is crucial to avoid mistakes in settings.

 

2. Definition of Platform and Storefront 0:15

  • Platform: The overarching system that can contain multiple storefronts.

  • Storefront: The customer-facing site where users interact with products.

 

3. Scope of Settings 0:30

  • Changes can be made at different levels:

    • Storefront-specific settings: Affect only the current storefront.

    • Platform-level settings: Affect the entire environment, possibly multiple storefronts.

 

4. When to Use Storefront Level 0:55

  • Use storefront level for:

    • Building your catalogue, categories, and products.

    • Designing the storefront's look and feel (branding, content, homepage elements).

    • Configuring the customer journey (browsing and checkout behavior).

5. When to Use Platform Level 1:26

  • Use platform level for:

    • Managing consistent settings across the environment.

    • Connecting shared services or integrations.

    • Admin controls that apply beyond a single storefront.

    • Managing multiple storefronts.

 

6. Rule of Thumb 2:03

  • Storefront changes: What customers see and do in a specific shop.

  • Platform changes: How the overall environment operates.

 

7. Common Mistake to Avoid 2:12

  • The most frequent error is being in the wrong storefront when making changes.

  • This is why we highly recommend utilising Storefront Administrator accounts wherever possible instead of your Platform Administrator acount.

 

8. Quick Mental Check 2:26

  • Before making changes, ask:

    • Am I in the right storefront?

    • Am I intending a storefront level change or a platform level change?

 

9. Identifying Your Current Level 2:33

  • After logging in, check the top right of your screen:

    • If you see the switch storefront icon, you are at platform level.

    • If not, you are likely at storefront level.

 

10. Next Steps 3:01

  • Upcoming tutorial will focus on:

    • Navigating the admin interface.

    • Finding settings quickly.

    • Avoiding confusion while building your storefront.

 

Alternate Search Terms

platform vs storefront, difference between platform and storefront, what is an Infigo storefront, what is the Infigo platform, platform level settings, storefront level settings, where do I change this setting, settings scope platform vs storefront, switch storefront icon meaning, am I in the right storefront