Picture of Preventing Duplicate Artwork in PrintIQ from Connect: PrintIQ

Preventing Duplicate Artwork in PrintIQ from Connect: PrintIQ

When a PrintIQ product already has a static PDF attached and Infigo also uploads artwork during order creation, you can end up with two PDFs attached to the same job. This causes downstream workflow confusion (e.g., systems may try to produce both).

To resolve this, a new optional field is supported on the artwork upload request: ReplaceQQADAKey. When present, PrintIQ replaces the existing static PDF artwork (identified by its QQADAKey) with the file uploaded by Infigo—so only one PDF is associated with the job.

  • QQADAKey = the artwork’s internal identifier in PrintIQ.

  • The value for ReplaceQQADAKey is retrieved from the AcceptQuote API response.

  • The feature is controlled by a switch in Connect: PrintIQ and is disabled by default.

  • Multi-section products are supported by mapping each section to the correct QQADAKey so all PDFs in PrintIQ are replaced with the Infigo versions.

Key Settings

  • Use Existing Artwork Reference (Connect Plugins > Configure [Connect: PrintIQ] > Data Mapping [Section])

    • Enabled → Infigo sends ReplaceQQADAKey and replaces existing product PDFs in PrintIQ.

    • Disabled → Infigo does not replace existing PDFs; the uploaded file is added normally (risk of duplicates remains).

    • Default: Disabled.

Use Cases

  • Product with static PDF
    The product has a PDF attached in PrintIQ. With the feature enabled, Infigo replaces that PDF using ReplaceQQADAKey, preventing duplicates.

  • Multi-section product
    Each section in PrintIQ may have its own static PDF. Infigo maps each section to the correct QQADAKey and replaces all PDFs section-by-section.

  • Artwork Bypass / IFrame integrations
    For flows where artwork is set at quote/product level and also uploaded during acceptance, ReplaceQQADAKey forces a clean handover to a single, correct PDF per job/section.

  • Product Sync scenarios
    When PrintIQ products are synced with Infigo and already carry artwork, the replacement mechanism ensures only the Infigo PDF is retained.

Step-by-Step Implementation Guide

  1. Enable the feature (optional)

    • In Connect: PrintIQ settings  (Connect Plugins > Configure [Connect: PrintIQ] > Data Mapping [Section]) , turn on Use Existing Artwork Reference to activate replacement behavior.

      • Leave it off if you prefer current behavior (no replacement).

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