Automatically send Printess files to your production folder

If you’re using Printess with Infigo, you can now have your print-ready files copied straight into a production hotfolder as soon as they’re generated.

In practice, this means:

No more downloading files from Infigo and manually dropping them into a network folder.
Your RIP or workflow software can simply watch that folder and pick up jobs as they come in.

This works for digital Printess products, base Printess products and dynamic products.

What is a hotfolder?

A hotfolder is just a folder that your production software is watching.

Whenever a new file appears in that folder, your workflow or RIP automatically:

Imports the file
Applies the right presets or queues
Sends it on to print or further processing

With the new Auto Copy To Hotfolder support for Printess, Infigo can now drop the print files into that folder for you.

What this new option does

When you turn on auto copy for Printess:

You design the product in Printess as usual and place your order in Infigo.
Infigo generates the Printess output files (your print-ready artwork).
As soon as the output is ready, Infigo automatically copies those files to your configured hotfolder.

This applies to:

Digital Printess products
Base Printess products
Dynamic Printess products (where the configuration varies per order)

You still see the usual order and output information in Infigo – you just don’t have to move the files yourself.

Before you start

You’ll need:

A working Printess integration in your Infigo environment.
- How do I setup my Infigo-Printess integration?

The Printess Product Type enabled in the Infigo Admin Area Settings

A production hotfolder set up on your network or workflow system (for example, watched by your RIP or automation tool).
- How do I setup my Hotfolder automation in Infigo?

Access to Infigo Settings so you can turn on the auto-copy option.

If you’re not sure which folder your production team is using, ask them which path their system is watching for new files.

Step 1: Enable auto copy to hotfolder in Infigo

In your Infigo admin:

Open Infigo Settings.
Look for the setting named something like Auto Copy To Hotfolder (Custom) or similar (this is the new option for Printess outputs).
Enable the setting and save.

If you have a place in your integration settings to define the target hotfolder location, make sure that path is set correctly and that the Infigo server has permission to write to it.

Step 2: Test with a Printess product

To confirm everything works, run a simple end-to-end test.

First, pick a Printess product in your store (for example one of the following types):

A digital Printess product
A base Printess product

Then:

Open the product in your storefront.
Design it in Printess and add it to the basket.
Go to checkout and place the order.
Wait for the output to be generated (as you normally would).

Once the output is ready, check your production hotfolder:

You should see the new Printess output files appear automatically.
Your RIP or workflow system should then pick them up as it usually does.

If you also use dynamic Printess products, repeat the same process for one of those and confirm that those outputs are also being copied into your hotfolder.

How this behaves for day-to-day orders

After you’ve switched it on, the workflow for your users doesn’t really change:

They design in Printess, add to basket and place an order in Infigo, just as before.

Behind the scenes:

Infigo generates the print files for the Printess product.
Those files are copied to your chosen hotfolder.
Your production system automatically picks them up and starts processing.

You can still access outputs from Infigo if you need to re-download or troubleshoot, but the standard day-to-day process becomes hands-off.

Things to keep an eye on

A few practical tips:

Make sure the hotfolder path is correct and accessible from Infigo – if permissions are wrong, files can’t be copied.
If your workflow software moves or deletes files after processing, that’s fine – Infigo only needs to copy them in once.
If you rename or relocate your production hotfolder later, remember to update your Infigo configuration to match.

Once this is set up, your Printess jobs can flow smoothly from online design to your production system without any manual file handling in the middle.