Email Template Colour Customization Explained

This article explains how the colour settings configured in the Email Message Template Settings affect the appearance of the product table within your email templates. The selected colours are applied to various areas of the product table, ensuring consistency with your branding.

If you make changes to these colour values but do not see any differences in your emails, it is likely that the email template in use does not include a product table. The colours only populate in templates that display a product table with your ordered products.

Follow the steps and guidelines provided below to ensure that your email templates correctly incorporate and display your customised colour settings.

Use cases

Customizing email appearance to match company branding.
Troubleshooting missing colour updates in email communications.
Ensuring product tables in emails display the desired style and colours.

Key settings in Infigo

Product Table Background Colour: Located in the Email Message Template Settings under the product table configuration options.
Product Table Text Colour: Found alongside other style customizations in the Email Message Template Settings.
Product Table Border Colour: Set in the same section to ensure the table is distinct within the email layout.

Step-by-step guide

Log in to your admin panel and navigate to the Email Message Template Settings.
Before going further, verify that your email template includes a product table section where these colours can be applied.
Update the colour values in the "Colour1-2-3" fields on the Email Message Template Settings Page as needed to reflect your brand's design.
Save your changes, click clear cache in the top right and send a test email to confirm that the product table displays the new colours.
If the colours do not appear, ensure that the template you are editing actually contains a product table. If not, modify the template to include one or select a template that does.

Email Template Colour Customization Explained