Show details for Difference between platform and storefront (Iframe Core) | COREIF_002

Difference between platform and storefront (Iframe Core) | COREIF_002

This tutorial explains the core difference between an Infigo Platform and a Storefront, and why understanding the scope of each prevents common admin mistakes—especially for iFrame customers. You’ll learn that the Platform is the umbrella environment that can contain one or more Storefronts, while the Storefront is the specific workspace where products and configuration live (even if your end users never see an Infigo-hosted shopfront). It also covers the two typical iFrame scenarios (standard Infigo vs PrintIQ iFrame), how admin permissions affect what you can access, and the quickest way to confirm whether you’re logged in at platform or storefront level by checking for the “Switch Storefront” option and the current storefront name.

Tutorial Video Transcript

0:00 In Infigo, you'll hear two terms constantly, Platform and Storefront. If you understand the difference early, everything else becomes simpler, and you'll avoid the classic mistake of changing the right setting in the wrong place.
0:13 For iFrame customers, there are two common scenarios.
0:17 Scenario one, most iFrame customers have their own Infigo environment, where there's still a Platform and at least one Storefront, even if your license only includes a single Storefront.
0:28 Scenario two, a small number of customers use the PrintIQ iFrame offering, which is more plug-and-play, so Infigo sets it up and then hands it over.
0:39 So, let's define these terms first. Think of the Platform as an umbrella environment. It can contain one or more Storefronts.
0:47 A Storefront is one specific workspace inside that environment, where settings and configuration apply to that particular Storefront. Even if your end-users never browse an Infigo-hosted shopfront, the storefront still matters for an iframe use, because it's where your products and configuration live
1:05 that power the embedded editor experience. Now, what you can personally see in Admin depends on your login credentials.
1:13 When your environment is ready, the Infigo team will provide credentials that might be a platform administrator account, so you can access the platform level and switch between available storefronts, or create new storefronts if available, or a storefront administrator account, and you can access only
1:28 one storefront. And in some cases, you might have both platform and storefront administrator credentials. Let's take a look at the fastest way to tell which one you've logged into.
1:39 Once you've used your login credentials, look at the top right of the admin window that you're taken to. If you, can see a switch storefront button, you're most likely logged in with a platform level access.
1:50 If you can't see it, you're typically a storefront administrator, meaning you only have access to one storefront. You'll also see in that same area the current storefront name, which is handy confirmation you're working in the right place.
2:07 So how does this apply to the two scenarios? If you're a standard iFrame customer, you have a platform and storefront structure.
2:17 You might only have one storefront on your license but the platform concept still exists and you might still be given a platform admin login.
2:24 If you do have multiple storefronts, switching becomes a regular part of admin work. If you're a PrintIQ iFrame customer, the experience is usually more managed and handed over, so you'll mainly focus on operating within the single storefront that you've been provided rather than creating storefronts
2:43 from scratch. if your change affects one specific storefront experience, think storefront. If your change is about the wider environment or environment.
2:52 If it managing storefronts, think platform. The most common mistake isn't picking the wrong setting, it's being in the wrong scope or the wrong storefront when you're making a change.
3:03 So before you change anything, do a quick mental check. Am I in the right storefront? And is this meant to apply here or more widely?
3:11 In the next tutorial, we'll make admin navigation fast and painless. And we'll show you how to move around confidently, find what you need quickly, and avoid getting lost within the system.

Incomplete
Guide

Understanding Infigo: Platform vs. Storefront

 

1. Introduction to Key Terms 0:00

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  • Infigo uses two main terms: Platform and Storefront.

  • Understanding the difference is crucial to avoid mistakes in settings.

 

2. Scenarios for iFrame Customers 0:13

  • Scenario 1: Most iFrame customers have their own Infigo environment with a Platform and at least one Storefront.

  • Scenario 2: Some customers use the PrintIQ iFrame offering, which is more plug-and-play.

 

3. Defining Platform and Storefront 0:39

  • Platform: An umbrella environment that can contain multiple Storefronts.

  • Storefront: A specific workspace within the Platform where settings and configurations apply.

 

4. Importance of Storefront in iFrame Use 1:05

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  • Storefronts are essential even if end-users don't browse an Infigo-hosted shopfront.

  • They house products and configurations that power the embedded editor experience.

 

5. Understanding Admin Access Levels 1:13

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  • Admin access depends on login credentials:

    • Platform Administrator: Access to the platform level and ability to switch/storefronts.

    • Storefront Administrator: Access to only one storefront.

 

6. Identifying Your Admin Access Level 1:39

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  • Check the top right of the admin window:

    • If you see a switch storefront button, you have platform access.

    • If not, you are a storefront administrator.

 

7. Application of Scenarios to Admin Access 2:07

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  • Standard iFrame Customers: Have a platform and storefront structure, may have platform admin login.

  • PrintIQ iFrame Customers: Focus on operating within a single storefront.

 

8. Making Changes: Scope Awareness 2:43

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  • Determine if your change affects a specific storefront or the wider platform.

  • Common mistake: Being in the wrong scope or storefront when making changes.

 

9. Quick Mental Check Before Changes 3:03

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  • Before making changes, ask yourself:

    • Am I in the right storefront?

    • Is this change meant for this storefront or the platform?

 

10. Next Steps in Learning 3:11

  • Upcoming tutorial will focus on:

    • Fast and painless admin navigation.

    • How to confidently move around and find what you need.

Link to Loom

https://loom.com/share/f67896db4c144d009f6a92c64591839a

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