Shared Print Operations uses a set of job statuses to track the lifecycle of a print order. These statuses indicate where a job currently sits within the workflow, from creation and approval through production, fulfilment, and integration with external systems such as MIS platforms.
Understanding these statuses helps administrators and operators determine what stage a job is at and whether any action is required.
Order Creation & Initial Processing
Nothing
The job exists but no processing has started yet.
Example:
A job record is created but the system has not yet begun processing the order.
Creating
The system is currently generating the job and preparing it for processing.
Example:
A user completes checkout and the system begins creating the job entry and preparing associated data.
InBasket
The job is currently in the user’s basket but has not been submitted.
Example:
A customer adds a product to their basket but has not yet placed the order.
Ordered
The order has been successfully submitted and entered the production workflow.
Example:
A user completes checkout and the job is now ready to move through output generation and production.
FutureOrder
The order has been placed but is scheduled to be processed at a later time.
Example:
A recurring order scheduled to run next month.
UnapprovedOrder
The order has been created but still requires approval before production can begin.
Example:
A corporate ordering workflow where a manager must approve the order before printing.
Output Generation
These statuses track the creation of print-ready files.
OutputCreationStarted
The system has started generating the output files.
Example:
A PDF proof or print-ready artwork file is being generated after an order is placed.
OutputCreated
Output files have been successfully generated.
Example:
The final print-ready PDF has been created and is ready to be sent to production.
OutputCreationFailed
An error occurred during output generation.
Example:
A missing font or artwork issue prevents the system from generating the print-ready file.
ExternalOutputRequested
An external system has requested output generation.
Example:
A third-party production system requests the job’s output files.
ExternalOutputJobClosed
The external output request has completed.
Example:
An external system finishes processing the requested output files.
Production Workflow
These statuses represent stages of the print production process.
InProduction
The job is currently being printed or produced.
Example:
A batch of brochures is actively printing on a production machine.
InArtworking
Artwork preparation is taking place.
Example:
A designer is adjusting the artwork or preparing files before printing.
InReprographics
Files are being prepared for print reproduction.
Example:
Colour adjustments or file preparation are being completed before sending the job to the printer.
InFinishing
Post-print finishing processes are being applied.
Example:
A printed booklet is being bound or trimmed.
InPacking
The printed items are being packed for shipping.
Example:
Finished products are placed into boxes and labelled.
Printed
The job has completed the printing stage.
Example:
A run of posters has finished printing and is ready for packing or finishing.
InHotFolder
The job has been copied to a hot folder for automated print processing.
Example:
A print server automatically detects the job and begins processing it.
CopyToHotFolderFailed
The job failed to copy to the hot folder.
Example:
A network issue prevents the job file from reaching the printer’s hot folder.
CopyToHotFolderSkipped
The job was configured not to use a hot folder.
Example:
The job is handled through a different production workflow.
Shipping & Fulfilment
Shipped
The job has been dispatched to the customer.
Example:
A courier collects the printed materials and tracking information is generated.
ReadyForCollection
The order is ready for customer pickup.
Example:
A local customer collects printed materials from the print shop.
Approval & Validation
These statuses relate to order review and validation workflows.
AwaitingApproval
The order requires approval before continuing.
Example:
A marketing manager must approve a branded document before printing.
Approved
The order has been approved.
Example:
A manager approves a batch of business card orders.
PartiallyApproved
Only part of the order has been approved.
Example:
Two products in a multi-product order are approved while one remains pending.
Rejected
The order has been rejected.
Example:
Artwork does not meet brand guidelines and the order is rejected.
AwaitingProof
The order is waiting for proof approval.
Example:
A customer must approve a proof before production begins.
AwaitingData
Required information is missing.
Example:
A customer has not uploaded required artwork files.
AwaitingParts
The job is waiting for additional components.
Example:
A promotional pack requires multiple items that are not yet available.
RecreationRequested
A new version of the output has been requested.
Example:
Artwork changes require regeneration of the print file.
Verified
The job has passed verification checks.
Example:
All required assets and data are confirmed to be correct.
ValidationFinished
Validation processes have completed successfully.
ValidationFailed
Validation checks failed.
Example:
Artwork dimensions do not match product requirements.
Communication Statuses
These statuses relate to notifications sent to customers or administrators.
SentEmail
An email notification has been successfully sent.
Example:
An order confirmation email is sent to the customer.
SentEmailFailed
An email notification was attempted but failed to send.
Example:
An order confirmation email fails to send because the mail server is temporarily unavailable.
EmailBounced
The email was delivered to the recipient's mail server but was rejected or bounced.
Example:
A shipment notification email is sent but the recipient's email address no longer exists.
EmailBouncedAndPrintJobCreated
An email bounced and the system created a print job as an alternative communication method.
Example:
A billing statement email fails and the system generates a physical print job to send the document by post.
NoEmailBounceActionRequired
An email bounced but no further action is required.
Example:
A notification email fails, but the system determines the notification is non-critical and no additional action is needed.
SmsDispatching
The system is currently attempting to send an SMS notification.
Example:
A text message is being sent to notify a customer that their order has shipped.
SmsDispatched
The SMS notification has been successfully sent.
Example:
A customer receives a text message confirming their print order is ready for collection.
MIS Integration Statuses (with examples)
MisNotified
The system has notified the external MIS system about the job.
Example:
A new order is sent to the MIS so it can be scheduled for production.
MisFailed
Communication with the MIS system failed.
Example:
The system attempts to send job details to the MIS but the MIS server is unavailable.
MisNotificationRetrigger
The system is retrying sending the job notification to the MIS.
Example:
A previous attempt to notify the MIS failed, so the system retries the notification.
MisAdditionalActionRequired
The MIS system requires additional steps before processing can continue.
Example:
The MIS system requires additional job information or manual confirmation before scheduling production.
MisManifested
The job has been registered or manifested within the MIS system.
Example:
The MIS creates a production ticket for the job.
MisOrderProcessed
The order has been successfully processed by the MIS system.
Example:
The MIS schedules the job in the production queue.
MisAssetsOk
All required assets have been successfully delivered to the MIS.
Example:
Artwork files and production data are successfully transferred to the MIS system.
MisAssetsFailed
Asset delivery to the MIS system failed.
Example:
Artwork files cannot be uploaded to the MIS due to a network error.
MisPartiallyFailed
Some MIS actions succeeded while others failed.
Example:
Artwork files were transferred successfully, but the job creation failed in the MIS.
Additional Workflow Statuses
TemplateProductCreated
A template product has been successfully generated.
Example:
The system automatically creates a reusable template product based on an existing design.
TemplateProductCreationFailed
The system attempted to create a template product but failed.
Example:
The template generation process fails due to missing design assets.
ActionRun
An automated system action has been executed.
Example:
A scheduled automation updates the job status or triggers an integration process.
MisNotificationRetrigger
A previously failed MIS notification has been triggered again.
Example:
The system retries sending job data to the MIS after a temporary failure.
CustomStatus
A custom workflow status defined by the system or integration.
Example:
A print provider creates a custom status such as “Awaiting Courier Pickup”.
CustomStatusHidden
A custom status that exists in the workflow but is hidden from standard user views.
Example:
An internal processing status used by system integrations but not visible to operators.
MisAdditionalActionRequired
Additional actions are required by the MIS before the job can proceed.
Example:
The MIS flags the job for manual review before scheduling production.
ReadyForCollection
The order is ready to be collected by the customer.
Example:
Printed posters are finished and waiting at the print shop reception desk.
MisManifested
The job has been officially recorded or manifested in the MIS.
Example:
The MIS assigns the job to a specific production batch.
CopyToHotFolderFailed
The system attempted to copy files to a printer hot folder but the operation failed.
Example:
The network printer share is unavailable when the system tries to copy the print file.
Blocked
The job cannot proceed because of a dependency or issue.
Example:
Production is paused because artwork approval has not yet been received.
ArtworkUploaded
Artwork files have been uploaded to the job.
Example:
A customer uploads a logo file required for printing business cards.
CopyToHotFolderSkipped
The hot folder step was intentionally skipped.
Example:
The job is sent to production through a different workflow instead of using a hot folder.
MisOrderProcessed
The MIS system has completed processing the order.
Example:
The job has been scheduled and allocated to a production machine.
MisAssetsOk
Assets required by the MIS have been successfully delivered.
Example:
Artwork files and print instructions are transferred to the MIS.
MisAssetsFailed
The asset transfer to the MIS failed.
Example:
An artwork file upload fails due to a server timeout.
PartiallyApproved
Some parts of the job have been approved while others are still awaiting approval.
Example:
Two items in a multi-product order are approved while another still requires review.
JobDataDeleted
Job-related data has been removed from the system.
Example:
Temporary processing data is deleted after job completion.
ValidationFailed
Validation checks did not pass.
Example:
The uploaded artwork file is missing required print marks.
ValidationFinished
All validation checks have completed successfully.
Example:
The system confirms the artwork size and resolution are correct.
MisPartiallyFailed
Some MIS operations completed successfully while others failed.
Example:
The job was created in the MIS, but artwork transfer failed.
ApprovalJobUpdated
The approval status of the job has been updated.
Example:
A manager approves an order that was previously awaiting approval.
OutputDelete
Generated output files for the job have been removed.
Example:
Old output files are deleted after a job is recreated with updated artwork.