You can now configure a customer’s working language, working currency, and tax display type directly in the customer record in Admin.
This gives administrators more control over how individual customers see the storefront, including which language is displayed, which currency is used for pricing, and whether prices appear inclusive or exclusive of tax.
Alongside these new settings, the customer screen has also been improved with clearer status indicators and better visibility for connected integrations.
What Was It Like Before?
Previously, if you wanted a customer to use a specific language or currency, this was typically handled through storefront modules such as the language or currency selector, or through the default content template.
That approach worked when customers were allowed to choose their own settings, but it was less suitable in cases where a customer should always use a fixed language or currency. In those scenarios, there was no simple way to manage this directly at customer level in Admin.
Pre-Requisites
To use these settings, you’ll need access to Customer Management in Admin and a customer record to edit.
This is particularly useful for storefronts serving customers across multiple regions, or where customers should always use a predefined language, currency, or tax display setting.
How to Set It Up
Go to Customer Management and open the customer record you want to update.
In the customer edit screen, you’ll now find the following settings under the main customer details area:
- Working language – controls which language the customer sees on the site
- Working currency – controls which currency is used for pricing
- Tax display type – controls whether prices are shown inclusive or exclusive of tax
For language and currency, you can also choose Store default. This means the customer will use the default storefront setting instead of a customer-specific override.
Once saved, these settings will apply to that individual customer’s experience.
Additional Improvements
A few related improvements have also been made to the customer screen.
The Is Tax Exempt setting has been repositioned so it now sits under Tax display type, keeping pricing-related controls together.
Customer status is also clearer at a glance. Active customers now display a status icon beside their name, making it easier to identify whether a customer is active, inactive, or invited without opening the full record.
Where relevant, the customer record can also display a Connect label and button, making connected integrations more visible from within the customer screen.
Tips
This feature is especially useful when customers should not be able to control their own localisation settings.
For example, if a customer account should always see the storefront in Spanish with pricing in USD, that can now be enforced directly in Admin without relying on storefront selectors.
Using Store default is helpful when you want to keep most customers aligned to the storefront’s standard configuration, while only overriding specific accounts where needed.
Troubleshooting
If the expected language or currency is not appearing for a customer, first check that the customer record has been saved with the correct values.
If Store default is selected, the customer will inherit the storefront’s default settings instead of using a customer-specific one.
If the Connect label or button is not visible, this may simply mean no relevant connect plugins are enabled for that customer.
If the customer status icon does not look correct, check the selected status in the customer record and confirm the change has been saved successfully.
Summary
This update gives admins more direct control over customer-specific localisation and pricing display by allowing language, currency, and tax display type to be managed from the customer record.
It’s a simple but valuable improvement for multi-region storefronts, helping ensure customers see the right experience without relying on storefront selectors or manual workarounds.