Show details for Shorten Your Checkout: Skip the Steps You Don't Need

Shorten Your Checkout: Skip the Steps You Don't Need

Remove the checkout steps your customers don't need - from five steps to two for customers with a saved address.

Shorten Your Checkout: Skip the Steps You Don't Need

Remove the checkout steps your customers don't need - from five steps to two for customers with a saved address.

Guide3 min readVideo6-step guideUpdated 15 Oct 2026

Overview

A standard checkout asks for a billing address, a delivery address, a delivery methodOne of the forms of shipping or delivery available to the customers of a particular Storefront. and payment information before the customer confirms. Three settings skip those steps when the answer is already known.

What it does

  • Skip billing - customers with a saved billing address go straight past the billing step.
  • Skip delivery address - the delivery address is filled in automatically from the customer, their department or a default address.
  • Skip delivery method - when only one delivery method is available, it is chosen automatically.

How it works

  • Order Settings (Configuration > Settings > Order Settings) - Skip billing address step when one is available; Hide delivery method step if only one options is available.
  • Checkout Settings (Configuration > Settings > Checkout Settings) - Hide shipping addressThe destination details for where an order should be delivered, usually including recipient name, location, and contact information., with an optional Default shipping address.

Good to know

  • Customers without a saved address still see the billing step.
  • The delivery method step only disappears when exactly one method is available for the order.
  • Skip confirm order step also exists in Order Settings. Test it with your payment methodOne of the forms of payment available to the customers of a particular Storefront. before turning it on: the order is placed as soon as the last step is completed.

Before you begin

  • Make sure your customers have a billing address on their account (or set a default billing address in Order Settings).
  • Decide where delivery addresses should come from: the customer's account, their department, or a default shipping address.

Step-by-step

  1. See how many steps your checkout has today

    Place a test order on your storefront and note each step. Here a customer with a saved address goes through Billing address, Delivery address, Delivery method, Payment information and Confirm order - five steps.

    1 of 5: Billing address

    1 of 5: Billing address

    2 of 5: Delivery address

    2 of 5: Delivery address

    3 of 5: Delivery method

    3 of 5: Delivery method

    4 of 5: Payment information

    4 of 5: Payment information
  2. Skip the billing step for customers with a saved address

    Go to Configuration > Settings > Order Settings and tick Skip billing address step when one is available. Customers with a billing address on their account go straight past this step; customers without one still see it.

    Order Settings: Skip billing address step when one is available

    Order Settings: Skip billing address step when one is available
  3. Skip the delivery address step

    Go to Configuration > Settings > Checkout Settings and tick Hide shipping address. The delivery address is then taken automatically - from the customer's account, their department, or the Default shipping address you can add on the same page - instead of being asked for.

    Checkout Settings: Hide shipping address

    Checkout Settings: Hide shipping address
  4. Hide the delivery method step when there is only one option

    Back in Order Settings, tick Hide delivery method step if only one options is available. When an order has just one delivery method available, it is selected automatically and the step is skipped. Here the store offers one active method (Standard, GBP 5.00) in Configuration > Delivery > Delivery Computation. Save, then Clear cache.

    Order Settings: Hide delivery method step if only one options is available

    Order Settings: Hide delivery method step if only one options is available

    One active delivery method

    One active delivery method
  5. After: checkout starts at Payment information

    The same customer now goes straight from the basket to Payment information.

    1 of 2: Payment information

    1 of 2: Payment information
  6. After: straight to Confirm order

    The next step is Confirm order, with the delivery address and the delivery charge already applied - two steps instead of five. A Skip confirm order step setting also exists in Order Settings; test it with your payment method before turning it on, because the order is then placed as soon as the last step is completed.

    2 of 2: Confirm order - delivery added automatically

    2 of 2: Confirm order - delivery added automatically

Video transcript

Overview video

0:00 A shorter checkout

0:02 Three settings remove the checkout steps your customers don't need.

0:07 Here, a customer with a saved address goes through five steps: billing address, delivery address, delivery method, payment information, and confirm order.

0:17 With the three settings turned on, the same customer goes straight to payment information.

0:23 Then straight to confirm order, with the delivery address and delivery charge already applied. Two steps instead of five.

0:31 It uses two settings in Order Settings and one in Checkout Settings. The step-by-step guide on this page shows how.

Step-by-step video

0:00 Shorten your checkout

0:02 In this tutorial we'll take a checkout from five steps to two, for a customer with a saved address.

0:09 Here's the checkout today. Step one is the billing address.

0:14 Step two, the delivery address.

0:17 Step three, the delivery method.

0:20 And step four, payment information, before the customer confirms the order.

0:26 In the admin area, go to Configuration, Settings, Order Settings, and tick Skip billing address step when one is available.

0:35 Then in Checkout Settings, tick Hide shipping address. The delivery address is then taken from the customer's account, their department, or a default address you add here.

0:45 Back in Order Settings, tick Hide delivery method step if only one option is available.

0:52 That step only disappears when there's one delivery method for the order. Here, only Standard is active. Save, and clear the cache.

1:00 Now the same customer goes straight to payment information.

1:05 And then to confirm order, with the delivery address and charge already applied.

1:11 That's it: two steps instead of five. If you also try Skip confirm order step, test it with your payment method first.

Search terms

Alternate Search Phrases
skip checkout stepshorter checkoutskip billing addresshide shipping addresshide delivery methodcheckout stepsone page checkout
Guide | Shorten Your Checkout: Skip the Steps You Don't NeedLast updated: 15 Oct 2026
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