Show details for What's New in Infigo | October 2025

What's New in Infigo | October 2025

Welcome to our monthly update, looking back at October 2025.

Read on to learn about all the exciting new features and enhancements made available to our customers in the month of October.

Remember, this is only a selection of the most eye-catching changes. You can take a look at our full release notes for this month for a more complete list of new features, updates and fixes..

Go To Full Release Notes

Contents

Upcoming Webinar | Getting Results with Infigo Insights: Tiers, Access & Practical Reporting

Date: Wednesday, 17th December 2025 - 03:00 PM (GMT)

Cut through the confusion and get practical with Infigo Insights. In under an hour, we’ll clarify what each subscription tier enables, where reports and dashboards differ, and how to set up the right permissions, including an “Insights-only” role, so the right people see the right data.

You’ll see the standard reports and dashboards in action, then watch us build simple custom examples using both the Report Builder and SQL. We’ll also show how Pro users can create and email Metabase dashboards, and when Enterprise is required to import custom dashboards into Infigo.

We’ll finish with the Metabase email subscription feature and time for suggestions on where you’d like Insights to go next.

 

You’ll leave with

  • A clear map of Pro vs Enterprise capabilities (including importing dashboards vs importing reports).

  • Step-by-step understanding of Insights permissions and an “Insights-only” setup.

  • Working examples for standard and custom reporting, plus how to schedule/email dashboard views. 

Next step could be a short “Who should attend” line (e.g., storefront admins, analysts, leadership) if you want to target the invite.

 

Register on Microsoft Teams

Printess Editor Integration

 

 

Introducing a  new integration, connecting Infigo storefront products with the Printess template editor. Storefront managers can launch Printess directly from any configured product page, pre-populate the editor with values from Infigo, and return the finished design and pricing to the Infigo basket for a seamless checkout.

The integration supports two-way data flow. Attributes, product info, and customer details you choose to map flow into Printess forms; on add-to-basket, artwork metadata, preview thumbnails, and any pricing adjustments configured in Printess return to Infigo. The result is a familiar Infigo buying journey with an alternate, visual editing experience.

This first iteration focuses on straightforward attribute-to-form mapping and a clean order hand-off. Further enhancements will follow in future releases.

 

Learn More About Our Printess Integration!

Pricing Scripts Now Support Checkout Attributes!

You can now attach pricing scripts to checkout-level attributes.
 This powerful enhancement lets storefront managers apply dynamic surcharges or discounts based on selections made during checkout—without needing product-level scripts.

Additonally - when using pricing scripts on checkout attributes, Infigo also supports seamless handling within PrintIQ.

If a checkout attribute generates a price adjustment, that amount is passed to PrintIQ as a separate job.

  • The checkout attribute must be mapped to a Print on Demand (POD) code in Infigo.

  • During order export, Infigo creates an additional PrintIQ job using the checkout attribute’s external reference and the calculated price.

  • This ensures all surcharges or service-level fees appear accurately in PrintIQ alongside the main order jobs.


Learn More About This Feature

Precise Multipart Preview Control - TrimBox, CropBox, BleedBox, ArtBox or MediaBox

Multipart preview generation can now use specific PDF page boxes—such as TrimBox, CropBox, BleedBox, or ArtBox—instead of always defaulting to MediaBox.
This gives production teams precise control over how artwork is rendered for proofing.

Click on the Multipart Documentation button below to learn more about its capabilities. 

Highlights

  • Select which page box defines the preview area

  • Supports TrimBox, CropBox, BleedBox, ArtBox

  • Default remains MediaBox for backwards compatibility

 

Learn About This Feature Multipart Documentation

Simplified PDF-Profile Variable Management

A new UI control makes managing PDF Profile variables much easier.
Instead of editing XML manually, administrators can use a simple on-screen editor that automatically validates XML when switching between modes.

Highlights

  • New variable-set editor within the PDF Profile page

  • Supports both Simple (UI) and Advanced (XML) modes

  • Built-in XML validation for error prevention

  • Streamlines workflow for non-technical users

 

Learn About This Feature

Central Department Address Management for Customer Orders

A new configuration allows departments to manage all addresses centrally.
When “Use department address exclusively” is enabled, customer addresses are replaced with department-level ones across checkout and My Account.
Multiple Addresses and VAT logic have been updated to support this mode.

Highlights

  • Centralised address control per department

  • Department address replaces individual customer ones

  • Fully supported in checkout and Multiple Addresses

  • Simplifies administration for enterprise accounts

Learn More

Department-Level Billing Address Automation

Departments can now automatically use their own address as the billing address during checkout.
This eliminates redundant entry steps for corporate users and ensures that financial documentation always matches departmental billing data.

Highlights

  • New setting “Use department address as billing address”

  • Skips billing-address step at checkout

  • Makes address fields read-only when active

  • Ensures consistency in My Account and Admin views

Learn More

CERM Connectivity Alert Notifications

A new notification feature automatically emails designated users when the CERM MIS server cannot be reached.
This ensures that technical teams are immediately aware of integration or network problems, minimising downtime for automated workflows.

Highlights

  • New message template and tokens for CERM alerts

  • Detects server or connectivity failures

  • Supports proactive maintenance and monitoring

Greater Control Over CERM Payment Options

Storefronts integrated with CERM can now choose whether Infigo should enforce the Payment Manner set in CERM or use native payment-method rules instead.
This allows administrators to bypass CERM’s payment-manner logic where local payment gateways or methods differ from those in MIS.

Highlights

  • New CERM setting “Payment Methods Control Property”

  • Options: Payment Manner (existing) or None (native control)

  • Enables hybrid checkout/payment configurations

  • Reduces integration friction for diverse payment setups

 

 

Learn About This Feature

Improved CERM Messaging and Order Management

Storefronts using the CERM integration now benefit from a smoother communication and order-handling experience.
This update introduces several enhancements that make it easier to manage MIS interactions, send accurate notifications, and maintain clean, consistent order data.

Administrators can now configure new message templates that automatically respond to CERM events, giving customers and internal teams better visibility into order statuses.

Additionally, part of the order summary page has been moved into editable content, allowing for quick customisation of on-screen information or email content without needing a development change.

New settings also provide finer control over how CERM products and estimates are managed, including the ability to safely delete items when appropriate and fall back to a master product thumbnail for consistency.

Highlights

  • Three new message templates for key CERM response events

  • Editable order-summary section for improved content management

  • New settings for product/estimate deletion and master thumbnail fallback

  • Enhanced order-confirmation logic and cleaner email handling

Attribute Tier Pricing Visibility Enhancement

When tiered pricing is active, attribute value lists now display a “Tiers” label to indicate which attribute values have tier adjustments enabled.
This small but helpful visual cue improves clarity for storefront administrators when managing complex pricing configurations.

Highlights

  • New “Tiers” label shown in the Price Adjustment column

  • Quickly identify attribute values using tiered pricing

  • Simplifies review of attribute-level pricing configurations

How to Implement

  1. Go to Admin > Catalog > Edit Product Variant > Attributes.

  2. Assign an attribute to your product and create (or edit) an attribute value.

  3. In the Edit Attribute Value section, enable the Use Tier Adjustments checkbox.

  4. Save the attribute value.

  5. The Price Adjustment column will now display a “Tiers” label, indicating that tier adjustments are enabled for that value.

Make Name Fields Mandatory in Account and Registration

Administrators now have fine-grained control over whether customers must enter a first and/or last name when registering or updating their account.
 This helps storefronts adapt to different market needs, such as B2B sites where company data is the priority or B2C sites that require full personal details.

Highlights

  • Four new settings: first/last name enabled and required
  • Applies on registration and “My Account” pages
  • Simplifies compliance with varied onboarding policies
  • Reduces friction for corporate or anonymous-checkout workflows
Learn More About This Feature

Improved Downloadable-Product File Interface

The file-upload area for downloadable products has been redesigned for clarity and consistency.
Managers can now clearly see file name, size, and available actions after saving or refreshing, making it easier to manage digital assets.

You can find the improved interface in the Product Variant section, only after you have enabled and saved the 'Is Downloadble Product' setting. 

Highlights

  • Refreshed UI shows file name and size after save/refresh

  • Upload, download, and remove actions always visible

  • Backend auditing shows filename and size on edit

 

New Login-Page Appearance Option for B2B sites

A new appearance setting updates the behaviour of Login Style “Option 2 (Recommended for B2B)”, keeping the background image fixed while only the form scrolls.
This provides a sleeker, more professional look for corporate storefronts and ensures consistent branding across devices.

Highlights

  • Added appearance setting for controlled scroll behaviour

  • Background image remains static as the form moves

  • Optimised for B2B login experiences