Infigo Core

Quick facts

Beginner

1 hour

22/1/26

A practical, beginner-friendly build-along that takes a brand new user from “I can log into Infigo” to “I can build a simple storefront, add a product, enable checkout, place a test order, and understand where orders/jobs get managed.” It focuses on fundamentals and intentionally avoids deeper specialist topics.

What you’ll learn

By completing this pathway, a learner should be able to:

Confidently tell platform vs storefront apart, and avoid scope mistakes.
Navigate admin efficiently (header vs left menu, search-first approach, clear cache basics).
Create a new storefront, set an alias, and make it active.
Create platform/storefront admins and end users correctly using roles.
Make basic visual/content updates using Appearance Settings + Content Templates.
Create a basic category + product, then map products into categories.
Enable minimal payment + shipping so checkout works.
Configure email accounts, activate/edit templates with tokens, and troubleshoot via Message Queue.
Place and verify a complete test order via impersonation, including email confirmation checks.
Understand the difference between order-level views and production job-level handling in Shared Print Operations.

Who this is for

Intended for brand new Infigo customer teams who need a functional mental model + a working “starter storefront,” including:

Storefront / platform administrators (primary audience)
Implementation leads / project owners who need to understand the moving parts before going deeper
Light-touch stakeholders (sales/ops) who need to understand where orders are viewed vs where jobs are processed

Prerequisites

Access to Infigo admin, including platform administrator credentials (provided by Infigo during handover).
A test email address (useful for validating the customer journey + automated email).
Basic familiarity with ecommerce concepts (products, categories, shipping methods, payment methods).