Approval Workflow

Description: This category explains how to enable and manage an approval workflow so certain customers' orders must be reviewed by designated approvers before they progress. It covers making approval navigation available in the customer portal, configuring the default workflow and advanced requirement rules, applying approvals at a product level, and understanding the key settings that control who approves what and when. It also covers how approvals can interact with payment, including authorising payments while delaying capture until approval is complete.
Tags: order approval workflow, approver roles, department-based approvals, approval requirement rules, advanced approval conditions, product-level approvals, approval navigation menu, pending approvals queue, approval settings configuration, customer portal approvals, governed checkout flow, approval notifications, pre-production order review, approval-based payment authorisation, delayed payment capture

Status: Incomplete