FAQ

Description: This category focuses on day-to-day order management troubleshooting and maintenance, covering common operational issues from checkout through production handoff and customer communications. It includes diagnosing hotfolder copy failures and mapping problems, cleaning up abandoned carts in bulk, and making targeted storefront UI adjustments such as hiding dispatch dates on confirmation screens. It also covers managing purchase order references in order history, controlling who receives order emails, and broader FAQs for keeping order workflows running smoothly.
Tags: order management troubleshooting, hotfolder copy failures, artwork transfer issues, hotfolder mapping diagnostics, abandoned cart cleanup, bulk cart cleanup, order confirmation page styling, hide dispatch date, storefront CSS tweaks, purchase order reference, order history search, order email recipients, notification routing, checkout to production handoff, order workflow FAQs